Head of Sales Strategy & Operations

Job Description

About Quora The vast majority of human knowledge is still not on the internet. Most of it is trapped in the form of experience in people's heads, or buried in books and papers that only experts can access. More than a billion people use the internet, yet only a tiny fraction contribute their knowledge to it. We want to democratize access to knowledge of all kinds — from politics to painting, cooking to coding, etymology to experiences — so if someone out there knows something, anyone else can learn it. Our mission is to share and grow the world's knowledge, and we're building a world-class team to help us achieve this mission. About the Team We have a successful, home-grown, native advertising platform and are looking for a sales operations expert to help us get to the next level of scale. This is a unique opportunity to make a huge impact on the day-to-day success of an existing sales & marketing organization and shape the strategy for how we build a long term, sustainable business. About the Role Reporting to our Chief Revenue Officer, you will be responsible for building this function from the ground up - owning our revenue operating metrics, surfacing insights from the data and working cross-functionally to develop solutions - as we enter our next stage of growth.

Responsibilities:

• Lead all Sales Strategy & Operations functions and continue to build upon, and globalize, our monetization strategy.
• Partner with key sales leaders on critical strategic, organizational and operational projects designed to increase revenue, sales productivity and operational efficiency as we enter our next phase of growth.
• Drive alignment between Sales Operations, Sales Management, Product, Marketing, Finance, IT and Customer Support to determine key business strategies and develop go to market and operating plans.
• Establish effective analysis of trends to identify opportunities for greater efficiencies and proactively drive performance.
• Refine and optimize all of our pre- and post-sale processes across the Sales & Marketing teams, to ensure that salespeople are armed with relevant insights and have visibility into their progress to goal.
• Define target customer segments, assign ownership of customers across the Sales & Marketing teams, drive the goal setting process and track performance to goal.
• Support planning and forecasting in partnership with the Finance team.

Minimum Qualifications:

• 7+ years total experience with 2+ years in management.
• Extensive experience in leading the support operations of sales teams.
• Highly analytical with the ability to structure complex problems and drive solutions cross-functionally with senior management.
• Significant experience and comfort with financial and quantitative models, drawing insights from large and complex datasets and translating those into actionable strategies.
• Ability to surface insights from data and translate into strategies that grow revenue while fostering a high-performing and metrics-driven environment.
• Experience successfully managing rigorous corporate initiatives in a dynamic, fast-paced environment.
• Strong written and verbal communication, with experience delivering presentations to an executive audience.

Preferred Qualifications:

• Understanding of customer needs in social, search and performance advertising
• Knowledge of competitive trends in online advertising
• Familiarity with SQL

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply for this job