Happiness Ambassador Site Lead

Job Description

The Role:

Happiness Ambassador Site Lead

Reporting to the Happiness Manager [HM] AND Happiness Ambassador Lead [HAL] of your site; you will play an elevated role in delivering a delightful experience to our customers and representing the company's mission at our client sites.

Work hours will be M-F, 6:00am-2:30pm

Responsibilities

In addition to being a high-performer in ALL the duties and responsibilities of a Happiness Ambassador [HA]; Happiness Ambassador Site Leads [HASLs] assume the following additional responsibilities on a clients site.

• Primary and initial contact with client’s employees and client representatives [Office Managers, Facilities, Executives, etc.].
• Resolve site problems and concerns in a timely manner; utilizing available omg support [equipment teams, warehouse teams, food product teams, etc.] where needed.
• Escalate site concerns to Happiness Manager Leads or Happiness Managers if unable to resolve be themselves.
• Work closely and communicate regularly with Happiness Ambassador Leads and HMs to keep everyone updated re. all areas of client concerns and questions.
• Participate in regularly scheduled HAL and HA Site Lead meetings.
• Handle primary ordering responsibilities and ordering for designated client site(s).
• Provide supplemental “site-specific” training to HAs unfamiliar with the site(s).
• Maintain Oh My Green Merchandising standards on site.
• Maintain site(s) standards in regards to cleanliness and stock [par] levels.
• Provide feedback to HALs and HMs re. HA(s) site performance.
• May be scheduled to provide additional HA support at another client site.
• Assist with other duties as needed by the team.

Qualifications

• High performing, experienced Happiness Ambassador with Oh My Green desired.
• Separate morning and evening shifts may be available
• A strong communicator and works quickly
• Detail-­oriented, reliable, on-­time, and organized
• A quick learner, proactive, and work quickly
• Must have retail/customer service

About Us:

Our mission is to empower people to lead healthy and blissful lives. We bring delicious and nutritious drinks and snacks to people where they spend a majority of their lives--at work! We seek out the healthiest and tastiest foods to ensure that our customers are happier, healthier and more productive. This is a perfect way to get your foot into the door at a fast growing startup company.

Our cultural values are FORCE (fun, open, respectful, collaborative, and excellent). If you are passionate about your health, organic food, nutrition and wellness and are looking for a fast-paced, fun place to work with a vibrant culture, we want you to join our team!

Full benefits are available for all positions including:

• 100% coverage for medical, dental and vision premiums
• Short and long-term disability, life insurance.
• 401k, and personal & professional growth trainings.
• Generous time off accruals.
• Free monthly massages
• Transcendental Meditation training
• Monthly social events such as paint night, wine night, ice cream socials, comedy shows!