Senior Financial Analyst (ASIA Chargeback)

Job Description

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

Responsibilities:

Expense Allocation

• Performs allocation and expense management relating to infrastructure services spend which includes validation of chargeback billing report, investigation and recommendation. The level of detail involves cost center management, as well as other dimensions of expense analysis. Service Now, Oracle, Workday and Detailed Analysis Reporting tools are highly utilized.

Consolidation, Reconciliation and Expense Reporting

• Responsible for the Consolidation, Validation and Reconciliation of various Internal and third-party vendor monthly invoices and backup files. (ASIA)
• Tracks amount recovered from business work areas, investigate charges not recovered from the business work areas and identify the work areas that should be charged
• Review, reconcile, analyze and provide variance commentaries on monthly unrecoverable expenditures and creates month-over-month trending analysis
• Working closely with internal teams to ensure all breaks and settlements are cleared and reconciled

Journal Entries

• Assist in the preparation of complete and accurate monthly preparation of journal entries to reallocate the recovered expenses

Approvals

• Review, consolidate and provide third party contract approvals (RFS and CGI contracts

Qualifications:

• Candidate must be a Bachelor’s degree in accounting or finance with at least 2 years of accounting/finance/reporting experience.
• For internal candidate, he/she must be meeting all the service quality and productivity metrics for the last six months (e.g., Accuracy, SLA attainment, Adherence, Attendance, etc.)
• Excellent communication skills. Ability to communicate, both written and verbal, in English and in a professional manner
• Candidate must have good organizational and time management skills with the ability to be flexible to changing environments and to work independently and meet tight deadlines.
• Able to effectively articulate issues and trends to management
• Must be willing to work midshift and to be assigned in Quezon City
• Competencies :
• Invoice and vendor management
• Proficient on the use of advanced functionality of MS Office applications (MS Word, Excel, PowerPoint, Access), and with the ability to learn new software / system applications quickly, knowledge in VBA is a plus
• Candidate must have the ability to demonstrate problem solving skills and result oriented in order to effectively resolve issues raised by the business units/ customers.
• Self-motivated, able to work independently with minimal supervision or in a team environment
• Process Specific Knowledge:
• Chargeback/Expense Allocation
• Financial data reconciliation, analysis and reporting
• Adhoc
  • Build networks and relationships with various groups to meet or exceed business objectives
  • Participate in various accounting/expense/finance projects as they arise
  • Participate in identifying processes and procedures that can be streamlined and help implement change
  • Attends/participate on meetings with vendor and/or business unit to discuss issues and challenges on infrastructure related invoices and chargeback reports
  • Perform other ad hoc tasks as assigned by the Business Unit (process improvement, system UAT, etc)
  • Manage Sharepoint site to ensure all requests related to projects are fulfilled on a timely basis
  • Documents process workflow and conducts process walkthrough to provide clarity and consistencies
  • Act as the “go to” person of the team and serves as back up on other services
  • Conducts quality checking, error trending, monitoring and process diagnostics on the transactions made by teammates.
  • Provide training and support to improve chargeback and expense management knowledge
  • Helps in conducting Training Calibration, Skills Verification and knowledge sharing
  • Identify risks and escalate issues whenever necessary to the leader and/or business unit
  • Helps in managing risks and setting-up process controls
  • Other tasks assigned

If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of June 30, 2019, we had over $1.1 trillion (US$877 billion) in assets under management and administration, and in the previous 12 months we made $29.4 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.