Accounts Receivable Specialist

Job Description

About SugarCRM

SugarCRM helps businesses everywhere provide the most outstanding experiences of all time — for every customer, from anywhere in the world. We’re building a world where companies can act as fully functional extensions of their customers. Where teams can anticipate needs long before customers even realize they have them. Where sales, marketing and services are fully freed to focus on people instead of processes. We bring innovation, transparency, integrity, value and passion to all we do to cultivate customers for life.

Where do you fit?

Manage all credit and receivables activities for SugarCRM in accordance with established policies, practices and procedures in a manner that will maximize customer retention while preserving overall quality of accounts receivable.

Impact you will make in the role :

• Manage receivables and collection activities including daily cash application of payments received via checks, wires, ACH or credit cards for multiple currencies.
• Build strong internal and external customer relationships
• Perform various accounts receivable analytics (i.e. DSO, DSO by geography, etc.)
• Review monthly channel partner margin statements for accuracy
• Prepare weekly and monthly collection reports for management
• Prepare various GL account analysis and reconciliations at month-end
• Analyze delinquent accounts and providing recommendations for high-risk accounts
• Enforce the credit hold and credit check policies; the credit check process includes evaluating and assignment credit terms and conditions, monitoring credit exposure and performance of trade customers
• Partner with third-party credit services for credit assessment and third-party collections
• Support audit efforts and assist with special projects as needed

Expertise you will bring in:

• Experience in accounts receivable application and reporting
• 5 years in high-tech corporate credit/collection, problem-solving experience with understanding of financial statements, credit risk analysis, credit practices and procedures
• Excellent analytical and organizational skills with an attention to detail
• Strong communication skills with an ability to work well with all levels
• Demonstrable attitude of professional persistence while maintaining focus on customer experience
• Ability to organize and prioritize workload and meet deadlines
• Strong leadership qualities
• NetSuite and Excel experience strongly preferred

Location: Denver Tech Center, CO

We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.Benefits and PerksBeyond a stellar work environment, friendly people, and inspiring work, we have some great benefits and perks:

• Excellent medical, dental and vision coverage for you and your family, along with other benefit plans including 401(k) match
• Unlimited Paid Time Off
• Wellness Reimbursement Program
• Career & Personal Development Program – multi-platform
• Ownership is the greatest self-identity at SugarCRM - you are making an immediate impact
• We are a merit-based company - many opportunities to learn, excel and grow your career