Manager, Sales Development

Job Description

The BDR Manager will manage a team of telesales Business Development Representatives with a focus on building inside sales skills including lead qualification, prospecting, objection handling and appointment setting. The position requires a strong, hands-on leader who has experience in exceeding objectives through coaching, regular recognition of top performance, and inspirational leadership

This is an ideal role for someone looking to take their sales experience to the next level and mentor a team. This role will work closely with marketing and sales to qualify incoming leads and generate net new lead. In addition to developing and implementing an inside sales training program, the candidate will be responsible for running day to day operations of the team, developing creative incentive plans, and motivating and mentoring the BDRs, while simultaneously building their skills and increasing their level of responsibility.

Responsibilities:

• Supporting BDRs through the early stages of the sales cycle: lead generation, qualification, and evaluation
• Serving as an active coach through call shadowing and provide advice as to call strategy, script customization, effective probing and objection-handling techniques, etc.
• Setting expectations with marketing and sales management through regular forecasting, pipeline and sales activity/program metrics reporting
• Developing incentive plans and SPIFFs to encourage a competitive and collaborative team environment
• Continue to build and strengthen your team through recruiting, hiring and development strategies
• Create and develop new programs and campaigns in conjunction with marketing and sales. Execute programs and campaigns with limited guidance.
• Meet or exceed conversion, pipeline, and revenue goals
• Work to identify, and implement recommendations for improvement in the areas of efficiency, tools, and productivity

Ideal Candidate:

• Strong background in software sales and/or lead generation required
• Excellent communication and interpersonal skills
• Passion for coaching and mentoring emerging sales talent
• Consistent proven track record of over achievement of quota expectations
• Experience giving both positive and constructive feedback
• Completely invested in driving both individual contributor and team success
• Excellent organizational, prioritization, and time management skills
• Focused on driving a team to collective lead generation quotas/goals
• Ability to create and track individual and team metrics
• BA or BS degree required
• An enthusiastic team player who’s comfortable working with all department leaders

Location: Atlanta, Georgia

We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some great benefits and perks:

• Competitive salaries
• Excellent medical, dental and vision coverage for you and your family, along with other benefit plans including 401(k) match
• Unlimited Paid Time Off
• Wellness Reimbursement Program
• Onsite Programs, depending on location, such as Dry Cleaning, Car Washes, Massage, Yoga, and more
• Career & Personal Development Program – multi-platform
• New Hire Onboarding for all new employees worldwide
• Regular social events
• Ownership is the greatest self-identity at SugarCRM - you are making an impact now
• We are a merit-based company - many opportunities to learn, excel and grow your career

Note to Recruiters and Placement Agencies: SugarCRM does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any SugarCRM employee. SugarCRM will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of SugarCRM and will be processed accordingly.