Senior Systems Engineer

Job Description

Customers are transforming their business and experiencing the advantages of the VMware Software Defined approach to IT. Working collaboratively with sales, marketing and partner teams, our Systems Engineers are key component to our customers’ success. Consulting with business leaders, our team abstract issues to formulate strategic plans offering extraordinary experiences through secure mobility of data and hosted applications across public and hybrid clouds.

VMware is a member of the Dell Technologies family of businesses.

The Role:

The Senior Account Solution Engineer supports a designated sales territory, to develop strategic relationships across customers and business partners. This is to formulate IT strategies and detail designs that support business success through IT solutions. Proficient in VMware solutions and integrated technologies, the Senior Account Solution Engineer orchestrates resources to develop and present design documentation supporting the customer engagement process either directly or through ecosystem partners. At times these designs will be tested in prototype environments, requiring delivery and reporting on success and capability.

Part of a global team, the Solution Engineer gain skills from support groups, peers and formal learning programs to continually advance their capability professionally, technically and across industry

Responsibilities

• Owns the technical content for the sales process assisting with opportunity/solution creation and expansion, participate in account development and support the sales plan
• Works closely with sales, marketing, services and partner teams to drive awareness and promote VMware technology adoption, product and services revenue.
• Provide technical thought leadership on VMware and integrated partner solutions
• Transfer industry, technical, and product knowledge to customers, partners and communities supporting business growth, profitability, technical capability and service creation.
• Maintain a deep understanding of competition and vertical industry segments in the areas of technology, applications, architectures, sales and strategies.
• Deliver in-depth technical updates and architectures to industry, customers and partners, analyze technical needs, goals, and objectives on an ongoing basis
• Collaborate internally, acquiring knowledge, operate as an advocate for Partner, Education, Delivery, Support and External Service tools to support overall customer success.
• Always remain ethical and respectful in looking after internal and external customers.
• We offer the opportunity for all of our staff to amplify their contribution to Philanthropic organisations through time and contribution.

Requirements:

• Degree, Master/Bachelor in Information Systems, Computer Sciences or advanced industry certification in Virtualization, Storage, Networking, Applications desirable and/or strongly preferred.
• Strong background within Enterprise organisations and / or supporting Enterprise customers as part of your Solution Engineer role
• Experience with datacentre virtualisation and supporting solutions.
• Minimum 10 years Specialist or related IT experience with validated customer experience in senior management or C-level client engagement.
• Working knowledge of varying vendor, partner and distribution support and value models.
• Strong Technical hands-on Experience focus on Cloud Solutions such as VMware vRealize, AWS, Azure or IBM Cloud would be a definite advantage.
• Enterprise Architecture practice and TOGAF certification is helpful.
• Experience with Linux, storage, networking and systems management is beneficial.
• Background in scripting or programming would be a significant plus.
• VCP Certification or higher; other certifications such as CCIE, CISSP also preferred.
• Excellent communication skills, both written and oral are required along with excellent presentation skills and strong customer facing and relationship building skills.
• Strong listening and question based selling skills with the ability to uncover business challenges and develop a custom solution to solve those challenges.
• Self-driven and must be effective in working both independently and in a team setting.
• Strong self-starter with a consistent track record of accomplishment.

VMware Company Overview: VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.