Urban Decay Beauty Advisor - John Lewis

Job Description

Urban Decay Beauty Advisor - John Lewis Southampton (15 hours / 2 days per week)

‘Make-up is about self-expression. It’s not about covering your flaws, but showing the world who you are’

– Wende Zomnir (Founding Partner)

Urban Decay is beauty with an edge, embodying an avant-garde attitude to our products and beauty. We want to captivate and empower women and men with products that stand out. If you love make-up and luxury, we are what you’re looking for.

You will be part of an expert team driving brand awareness and sales, while making each of our customers feel special every day. You’re passionate about exceptional service and luxury beauty even if you don’t yet have experience within this industry. You’re approachable, friendly and thrive working in a team to create a positive working environment with your colleagues and for your clients on counter.

As an artistry brand, we look for a passion for make-up and a high level of ability but a qualification, although desirable, is not mandatory for this position.

You’ll have the opportunity to attend Urban Decay training and education as well as benefit from L’Oréal learning opportunities so you can development yourself within your role, opening up career paths such as becoming a Make Up Artist, Counter Manager and even a Business or Area Manager in the future.

Mission:

To provide exceptional service to Urban Decay customers and achieving sales target

To be successful...

• Ability to work flexibility during retail hours, which is likely to include evenings, weekends and holidays (except Christmas day).
• Have a desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to provide best results for clients.
• Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow.
• Are comfortable to traffic stop when relevant, to share Urban Decay beauty with more people.
• Ability to use POS software and other digital systems required to successfully run the counter.
• Maintain the counter/store quality and merchandising including appearance and cleanliness of counter/store, follow merchandising guidelines and ensure on shelf product availability.
• Develop positive relationships with department store floor managers and head office.
• Be a brand ambassador with your attitude, eventing and on-brand grooming.
• Convey passion and master story telling.
• Connect with our clients and care, provide good solutions and after sales/clienteling.

Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You’ll have the opportunity to learn new skills through our unique training and development programmes, as well as receiving a competitive salary package and excellent benefits, including amazing discounts across the L’Oréal portfolio.