Risk Consultant - Multi Lines Claims

Job Description

Posting Description

Aon is looking for a Casualty Claims Consultant

We currently have a great career opportunity for a Casualty Claims Risk Consultant in our New Jersey / New York office. It is the responsibility of the Casualty Claims Risk Consultant to deliver tactical, client specific, casualty claims services on assigned accounts in support of Aon’s core brokerage services.

The general role of our Casualty Claims Risk Consultant is to:

• Identify client exposures and provide customized casualty consulting services for clients to help them reduce and manage their Total Cost of Risk
• Ensuring the highest level of service from claims administrator(s).
• Improve client claim outcomes by examining and analyzing key elements and related costs of their claims programs and create best practice-oriented approaches to claims cost containment.
• Introduce appropriate Aon resources and provide project management to ensure commitments are met and results are achieved
• Establish project plans and budgets
• May require limited involvement in business development opportunities as dictated by geographic needs

DUTIES AND RESPONSIBILITIES

• Develop strategic client plans and associated budgets
• Deliver appropriate client services as outlined in the selected service package as agreed with Account Executive/Client.
• Manage delivery of agreed client services to ensure content quality and timely delivery.
• Meet or exceed assigned billable hours and utilization goals.
• Communicate and collaborate with manager and Account Executives to identify opportunities for new business development.
• Establish rapport and maintain positive working relationship with clients and colleagues.
• Adhere to established Best Practices and make recommendations for improvement, when appropriate.
• Maintain knowledge/skills as an insurance professional and possess excellent written and verbal communication skills.
• Provide advocacy on behalf of assigned clients relating to services rendered by carriers and/or TPAs to include the review and revision of account instructions, addressing client service concerns and negotiating applicable renewal pricing and terms.
• Participate in telephonic or in-person claim reviews designed to result in file resolution, inclusive of documenting claim specific outcomes, action plans and the appropriateness of reserving where applicable.
• Attend and participate in periodic on-site client meetings regarding service delivery and/or stewardship.
• Utilize standard deliverable products and a specific “Peer Review” process to ensure consistency of services.
• Interact with other Aon Consulting team members, Business Development teams, Leadership, Account Executives, Producers, Brokers, other Aon business units, Markets, and Vendors

MINUMUM QUALIFICATIONS AND REQUIREMENTS

• Proven performer with strong technical knowledge and work experience adjusting or managing workers’ compensation claims or possess multi-line claims experience with emphasis on casualty lines of coverage.
• Maintain knowledge/skills as an insurance professional and possess excellent written and verbal communication skills
• Fluent in Microsoft office suite, particularly Excel, Word and PowerPoint.

MINIMUM EDUCATION

• Bachelor’s degree or equivalent relevant experience

We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Our Colleague Experience:

From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.

About Aon:

Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.

DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.