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Network Engineer /w SATCOM Experience

General Dynamics Information Technology

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Job Details

Location: Kaiserslautern, Rhineland-Palatinate, 67655, Germany Posted: Dec 21, 2019

Job Description

Job Description

GDIT is searching for a Network Engineer with SATCOM experience to provide IT support services for on-site hardware and software; provide technical support for Govt employees. The selected candidate will be responsible for the following in Support of the Defense Logistics Agency Enterprise Services Delivery Task Order:

  • Manages the functionality and efficiency of computer networks (LAN/WAN). Monitors data traffic/network performance and controls network resource performance to ensure high-quality transmission. Troubleshoots and resolves problems.
  • Build, configure, troubleshoot and take corrective action for the following network devices: routers, switches, and wireless network devices to include satellite communications (SATCOM) equipment.
  • Upgrade IOS and firmware on networking devices to meet security requirements.
  • Configure and monitor performance of networking devices.
  • Install, upgrade and troubleshoot routers and switches in support of Customer Service Representatives Europe, Africa and Southwest Asia customer activities.
  • Configure and monitor performance of all network switches and routers to ensure peak performance.
  • Provide technical support and perform necessary coordination for scheduled and unscheduled network outages.
  • The contractor shall address potential enterprise connectivity issues for DLA employees worldwide (CONUS/OCONUS) as required.
  • Prior to implementing system changes, submit a change management request and confirm that it has been processed until completion.
  • Make process improvement recommendations.
  • Develop detailed plans, procedures and reference on hardware/software elements, processes, testing and maintenance.
  • Provide Satellite Communications (SATCOM) Administration.
  • Actively respond to SATCOM outages, open a ticket, and notifying SATCOM and/or NTS-WAN as to their actions.
  • Assist with repair, break/fix troubleshooting and maintenance support, planning and providing guidance and oversight for SATCOM and Network Services.
  • Provide technical and administrative support for DLA’s Satellite Communication (SATCOM), as deemed by the Government.
  • Perform troubleshooting and isolation of SATCOM related problems, for all active SATCOM terminals.
  • Conduct tests of SATCOM/Network hardware to ensure readiness and availability, as requested by the Government.
  • Provide technical support to DLA activities who require assistance in implementing VSAT SATCOM/Network capabilities.
  • Assist in the coordination, management, and processing all satellite and frequency-based requirements within DLA.
  • Identify and/or recommend process improvements in the areas of obtaining, installing, testing, utilizing, and maintaining satellite, network and frequency-based communications.
  • Assist in the assessment and improvement of the efficiency, effectiveness, and customer support readiness concerning SATCOM and Network engineering, quality, and technical services.
  • Assist in developing and maintaining solutions, policies, and procedures to standardize the satellite and frequency-based solution capabilities for the Agency.
  • Assist in developing, implementing, and enforcing methodologies that assure compliance with DOD/DLA developed policies and procedures to maximize the security and efficiency of DLA SATCOM and Frequency Management.
  • Provide status reporting on equipment, network, network utilization, and other metrics using software applications and products provided by the government (i.e. written reports, incident tickets, outage reports) as required by mission protocol and associate tactics, techniques, and procedures (TTPs).
  • Provide on call-support to respond to emergency operations.
  • Provide equipment expertise and architecture expertise to assist DLA Information Operations Europe, Africa, Southwest Asia, and the Middle East in answering specific functional and technical questions related to requirements and maintenance of SATCOM equipment and architecture both physical and logical.
  • Travel when necessary and directed to any DLA site location in Europe & Africa, Southwest Asia and Middle East. Travel is on a cost-reimbursable basis.

Education

Seven (7) years relevant experience

Qualifications

MUST have one of the following IA certifications:

  • Security+ CE / CCNA Security / CASP / GSEC / SSCP / CISA / GSE / CISSP / CISSP Associate / GCIH

MUST currently hold one of the following Computing Environment (CE) Certifications:

  • CCNA, CCNP, CCSP, CCIE (Cisco Certifications) or ECIE-C ENSA ESE (Enterasys Certifications) or Brocade certifications.

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

About General Dynamics Information Technology

General Dynamics Information Technology has worked across the full spectrum of government and business for decades.

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