Baggage Handling System/Airport Screening Operations Manager

Job Description

Overview

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Responsibilities

Supports design, innovation and improvements pertaining to all baggage handling and security checkpoints. Works with all relevant stakeholders to assure performance, capability and reliability of baggage handling and security checkpoints with consideration for future growth/needs. Participates in Team meetings, industry events, and the design, bidding, awarding, and implementation of baggage handling and security checkpoints and other activities as directed by the employee’s leader.

WORK ACTIVITIES/CONTEXT:

• Must be able to meet any physical ability requirements listed on this description.

• May perform other job duties as directed by Employee's Leaders.

• Must have strong critical thinking abilities to collect, process, and present data to validate needs of organizations plans.

• Proactively assist in preparing project design and specifications to ensure that all baggage handling and security checkpoints meet program requirements for performance, capability and future capacity.

• Develop and maintain a strong working relationship and act as a liaison between the OEMs, TSA, Airport Authorities, internal and external customers regarding installation, commissioning, operations and maintaining of baggage handling and security checkpoints.

• Work closely with Corporate Facilities Project Management and Ground Operations throughout the installation and commissioning of Baggage handling and security checkpoints that may affect Southwest Airlines operations.

• Manage baggage handling and security checkpoint projects to ensure design, cost, maintenance and operational requirements are met.

• Work directly with Ground Operations, TSA, Airport Authorities, etc. to maximize the efficiency of the baggage handling and security checkpoints.

• Identify capacity limitations through historical data and performance metrics to proactively reduce the risk to our operation.

• Manage O&M contracted service provider performance related to screening system performance/reliability.

Qualifications

EDUCATION:

Required

High School Diploma or GED

Required

Bachelor's Degree or equivalent work experience

Engineering, program management, construction administration preferred

WORK EXPERIENCE:

• With bachelor’s degree: 3-4 years of related work experience required

• Without bachelor’s degree: 8 years of related work experience required

• Experience with conveyor maintenance programs, airport/airline operations, managing maintenance contracts and vendor relations required

• Construction/repair experience with conveyor and security baggage handling and security checkpoints and related equipment preferred.

PHYSICAL ABILITIES:

• Must be able to lift and/or move 75 pounds or more on a regular basis.

• Must be able to climb, bend, kneel, crawl and stoop on a regular basis.

KNOWLEDGE/SKILLS/ABILITIES/WORK STYLE:

• Knowledge of applicable construction and repair fundamentals, including electrical and mechanical repair gained through trade school courses, training programs, or on-the-job experience

• Excellent oral and written communication skills, and the ability to provide direction in a Team-oriented environment

• Good organizational and time management skills

• Knowledge of baggage/material handling systems and checkpoint screening system design principles

• Must be a self-starter needing minimal supervision/oversight

• Ability to set and attain goals related to assignments

• Ability to read and understand schematic, design and construction drawings

• Knowledge of maintenance programs and CMMS software.

• Strong leadership skills to direct maximum performance from outside contractors, and maintain working relationships with external and internal Customers

• Excellent oral and written communication skills, ability to provide direction in a Team-oriented environment and present information in an easily understandable fashion

• Excellent organizational and time management skills, with strong ability to plan and establish priorities

• Must be proficient in typical office applications; word, excel, ppt, adobe

• AutoCAD, Revit experience a plus

OTHER QUALIFICATIONS:

•

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

• Must be at least 18 years of age.

• Must be able to comply with Company attendance standards as described in established guidelines.

• Frequent travel required, two to three days per week.

Southwest Airlines is an Equal Opportunity Employer.

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