Client Partner Manager (Senior Account Manager)

Job Description

Overview

At Zebra, we’re reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before.

A dynamic community of builders, doers and problem solvers, we each play a unique role - shaping new technologies, bringing solutions to market, and partnering with companies on the front line of business.

Being a part of Zebra means making your mark as we make digital transformation a reality.

It means growing into a leader at a leading company that makes a distinct difference - because together, we’ve only just begun.

Calling all Changemakers.

Zebra is waiting for you.

Join us as we transform the edge of the enterprise.

Zebra Technologies has acquired Profitect Inc., a leading provider of prescriptive analytics for the retail and consumer packaged goods industries. The addition of the Profitect solution offerings, technology, talents team and culture to Zebra expands our relevancy deeper and wider in global retails operations.

Responsibilities

Seeks out, builds, and maintains strong customer relationships at the executive leadership level, across all business groups: operations, finance, merchandising, planning and allocation, supply chain and, asset protection; Responsible for continued engagement throughout the customer relationship to drive two critical goals: renewal of existing agreements, upsell of additional Profitect software modules; Works in conjunction with ZPA’s Customer Success team to ensure software platform adoption with new customers, motivated by a strong understanding of ZPA features and functions, as well as the business needs of the retail user community to drive customer value; Acts as ‘voice of customer’ within ZPA – liaise between ZPA’s Executive group, Customer Success, Data Services, and R&D teams to ensure we meet and exceed customer expectations throughout the engagement lifecycle; Responsible for new opportunity development, proposal submissions, and related contract negotiation to ensure successful and timely closure of new business with existing accounts.

This role ideally will be based near/around Burlington, MA but open to remote workers that reside on the east coast. ~ 50% travel will be expected.

Qualifications

• Bachelor’s degree or equivalent experience
• At least 5 + years of applicable B2B sales experience in a technology-centric environment
• B2B retail sales a strong differentiator
• Stellar executive engagement skills with an ability to establish trusted advisor relationships with business decision makers
• Experience selling/upselling into larger enterprise organizations
• The ability to develop and adapt advanced sales strategies to unique customer needs required
• Customer service values/orientation

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected] EEO is the Law poster is available here: https://www.zebra.com/content/dam/zebra/compliance/eeoisthelawposter.pdf. The EEO is the Law poster supplement is available here: https://www.zebra.com/content/dam/zebra/compliance/ginasupplement.pdf.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.