Site Reliability Engineer

Job Description

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Software Engineering team is looking for a Site Reliability Engineer to join our Hosted Service Delivery team in Ireland. In this role, you will help build the platform to run all user-facing Software-as-a-Service (SaaS) offerings on top of Red Hat OpenShift using site reliability engineering (SRE) industry best practices. You'll focus more on coding than operations, keeping the Red Hat OpenShift platform available and secure by interacting with site reliability engineers (SREs) and engineering teams to manage provisioning, upgrades, and problem detection in clusters. As a Site Reliability Engineer, you will also be responsible for delivering automation for issue remediation, incident management, and fault resolution to ensure that service-level agreements (SLAs) are met.

Primary job responsibilities

• Create software delivery pipelines to increase service team velocity and confidence
• Establish and enforce SRE best practices through platform constraints and interface requirements
• Help service teams develop software operators against Red Hat OpenShift Kubernetes APIs to manage service life cycle events automatically
• Serve as a point of contact with other SRE and Product Engineering teams

Required skills

• Bachelor's or master's degree in computer science, engineering, math, or an equivalent degree or experience
• Experience developing software systems for running other software or applications
• Understanding of distributed systems and common distributed system failure domains
• Experience testing in a distributed environment
• Understanding of monitoring and alerting best practices
• Ability to effectively work in a globally distributed team

The following experience will be considered a plus:

• Managing a production service with Red Hat OpenShift or Kubernetes
• Developing a Kubernetes controller, operator, or platform component
• Operations experience with a production user-facing application
• Writing a continuous delivery (CD) pipeline for highly available applications
• Experience with Golang

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