At Kira Systems, our software enables lawyers & professionals to find what matters in their business documents using machine learning and fundamentally change how they work. Our customers include some of the world’s best law firms, professional service firms, and corporations who use Kira to quickly and accurately review and analyze contracts for due diligence, real estate and financial transactions, and contract management.
As a UX Researcher, you will play a critical role in deeply understanding our users and customers, how they work across and use Kira today while also exploring how they may in the future. Your research contributions will directly impact product decisions and guide the design and build of our experiences.
Partnering with Designers, Product Managers and Developers, your research scope will span from early generative research and problem definition to post-launch validation and learning, using a variety of research methods. You may also be working alongside our machine learning Research Scientists and engineers to try to translate algorithmic models to user-centric ones.
You will work to understand customer needs and behaviours by conducting user interviews and contextual field research; framing problems; synthesizing insights; validating and testing concepts or prototypes; analyzing quantitative data, and learning how our users and customers are using our launched Kira products in their work setting in new and unexpected ways.
As a Research team, we understand our users’ and customers’ time is valuable and are passionate about shaping a great research experience for them within the constraints of the industry.
We are a learning company, not just because we build machine learning software. You’ll join a diverse, growing team of Researchers and Designers from various professional backgrounds that are passionate about continuously learning: we are driven by understanding our users and customers as humans; asking thoughtful questions of our users and each other; and continuously finding new ways to conduct research and design.
What You Will Be Doing
Planning Research
Conducting Research
Synthesizing Research
Documenting Research
What You Bring
A Plus If You Have
Kira Systems believes that at the foundation of our success are the people who work here. We are an equal opportunity employer and believe our diversity is a driver of success at our company. Any race, religion, colour, national origin, gender, sexual orientation or identity, age, marital status, veteran status, or disability status are welcome here. Accommodations are available on request for all aspects of the selection process.
Please be aware that due to the nature of our business all successful candidates must clear a background check before beginning employment.
About Kira Systems
Kira Systems is a machine learning software that identifies, extracts, and analyzes text in contracts and other documents.
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