Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.
Fastly’s customers’ use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travellers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real-time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.
We’re building a more trustworthy Internet. Come join us.
Customer Support Engineer, TLSThe Customer Support Engineer, TLS serves as a specialist and custodian of Fastly’s customer-facing Transport Layer Security (TLS) infrastructure. The job is a varied one: coming up with improved processes to deal with procurement and maintenance of TLS certificates, creating documentation and training materials for the other Customer Support Engineers, acting as a local expert to provide the Sales, Client and Support Teams with knowledge and best practices they need, as well as maintaining the TLS infrastructure and resources. The Customer Support Engineer, TLS is an escalation point for customer issues that deal with this technical subject matter, and as a result will act as a liaison between the TLS Engineers, Product and customer-facing teams.
What you’ll doWhat we’re looking for
We value a variety of voices, so this is not a laundry list. You’ll be a good candidate if you have experience in SOME of these:
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.
Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.
* Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy . Please see our privacy notice for job applicants .
About Fastly
Fastly helps digital businesses keep pace with their customer expectations by delivering secure and scalable online experiences.
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