Software Dev Manager

Job Description

LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including Citi, HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You will thrive here if:

You can operate in a fast paced, dynamic environment

You can build partnerships that move our business forward

You build code that is simple, understandable, and clean

You see feedback or failure as motivation to learn and to grow

You believe data-driven decision making is the norm

You relate to our core principles ( link ) and want to work with Conversational AI experts

In this role you will:

• Build internet scale distributed platform systems that are capable of storing data abiding by GDPR rules, figuring out offline and online computation models and creating API's for serving complex human like queries off this data.
• Operate with many technical leaders and product managers across LivePerson teams – with stakeholders at all levels of the organization, including senior leadership.
• Drive project execution, recruit, hire, and develop the industry’s top engineering talent.
• Act as a technical leader and built high-performance, scalable and robust systems in a complex, multi-tiered, distributed environment.
• Own development of their product end-to-end
• Establish and execute short and long-term architectural roadmaps for the business
• Continue to innovate on the framework to support controlling smart devices worldwide
• Manage a development team focused on creating the complex back-end infrastructure
• Drive continual improvements to the efficiency and flexibility of the business platform while keeping an extremely high bar for customer trust, performance, and availability.

Your qualifications are:

• Leading and motivating an engineering team in a fast moving, data driven environment
• Setting a high bar throughout the software development and deployment lifecycle, including design, development, documentation, testing and operations.
• Leading the delivery of large-scale, high-quality systems.
• Delivering high quality technology products/services in a hyper-growth environment where priorities shift fast.
• Driving OO design and implementation, with strong knowledge of web protocols, an in-depth knowledge of distributed systems architectures, and a passion for mentoring junior engineers.
• Launching web-based applications and/or web services-based applications, especially at massive scale.
• 7+ years experience developing software
• 3+ years experience managing software development teams
• Experience leading and developing highly-skilled software engineering teams
• Experience with distributed computing and enterprise-wide systems
• Experience recruiting, hiring, and managing a team
• Bachelor’s Degree in Computer Science or related field
• Excellent written and verbal communication skills

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. You’ll have great benefits, flexible time off, plus snacks and drinks to keep your mind fresh and stomach full. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.