LivePerson is a transformational force in how Brands and Consumers communicate. With over 18,000 customers including Citi, HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.
We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers to join the team. We are looking for an experienced CTO (Chief Technology Officer)/Technology VP to oversee the enterprise technology services in EMEA, which includes pre-sales, solution teams, and technical delivery for LivePerson customers. This person will have a solid understanding of technology solutions and architectures and have a proven track record of managing teams delivering mission critical work for the enterprise. The CTO must apply their technical know-how to ensure technology applications reflect the way customers want to interact with the product. They will look at metrics related resource and partner productivity while helping to drive product performance metrics to ensure customer value is being achieved. The CTO will assist in sales opportunities as an expert on the LivePerson product capabilities and will grow a team of experts. The CTO operation will be responsible for delivery financials and will help inform investment decisions to win and grow customer accounts. This role will report to the regional General Manager, with a dotted-line reporting relationship to the LivePerson Global CTO in order to keep tight product alignment.
You will thrive here if:
You can operate in a fast paced, dynamic environment
You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)
You believe data-led decision making is the norm
You see feedback or failure as motivation to learn and to grow
You relate to our core principles and want to work with experts in their respective fields
In this role you will:
Your qualifications are:
Why you’ll love working here:
LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. You’ll have great benefits plus flexible time off and free lunch on Fridays. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.
At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
About LivePerson
LivePerson provides real-time intelligent customer engagement solutions that help companies enhance the relationship with their customers.
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