At Ellucian, we’re motivated by a mission. Higher education is facing profound change. Shifting demographics and cultural perceptions, combined with declining support and rising expectations, are forcing colleges to do more with less. That’s where we come in. As true believers in the power of education to transform lives, we’re dedicated to helping all our customers thrive—not just survive—in these challenging times by transforming their institutions from the traditional paper-based colleges of yesterday to the agile, connected campuses of today. From cloud solutions built on world-class infrastructure to powerful analytics that drive successful planning, we lead the industry in building enterprise-class solutions tailored to institutions around the world.
Our passion and commitment for learning and continuous improvement drive us internally, too. From professional development to flexibility and work-life balance, we give our global employees the tools they need to succeed so we can all grow together.
LOCATION - Reston, VA or Malvern, PA Ellucian office (due to Covid-19 anyone who is hired will first work remote from home until TBD)
***We are open to relocation to one of these locations - relo assistance provided (not requiring anyone to relocate at this time - would be a TBD later date - would work remote from home until that time)
***We are open to possibly someone working remote 100% IF the person is based in the EST or CST time zones & not in one of the above listed locations.
About the opportunity
We are looking for a Senior Director, Renewals to focus on retaining and expanding Ellucian’s renewal base, encouraging a culture of cooperation and growth, and developing stronger relationships with customers. This is a newly added role to our organization. and we are looking for a leader to build out our maintenance/subscription/renewals business. This person will focus on retaining and expanding our renewal base while developing stronger relationships with our customers. This role will be highly visible within the organization and will provide a real opportunity to help create, expand & build something new. The role will drive customer retention and seek to expand the renewals portfolio across Maintenance, Subscription and Managed Services while maintaining the day-to-day operations for the globally operating team. The role is responsible for defining the next phase of Ellucian’s renewal strategy, evolving the organization and processes that will result in an execution plan to optimize our renewals business globally. This individual must be able to work with leaders’ cross-functionally to develop and implement business processes that drive efficiency and performance improvement across multiple financial and organizational metrics. The ideal candidate will have successful management experience in subscription/renewal offerings as well as experience carrying significant revenue responsibility in a high volume, high velocity transactional setting.
If you get excited about the opportunity to both strategize and roll up your sleeves to drive meaningful growth & expansion of our business than we should talk!
Where you will make an impact
What you will bring
Who you are
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Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.
About Ellucian
Ellucian provide the higher education software, services, and analytics you need to manage your day-to-day campus business faster, easier, and more effectively.
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