Digital Organizer

Job Description

WHO WE ARE

Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 80% of US households with a fleet of more than 350,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app, it’s a way of life and a part of pop culture. We are the O.G. of on-demand and we’ve given people a new superpower — the ability to Postmate anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it.

WHAT WE DO

We are the Community Engagement team and we are champions and advocates for the 400K+ Postmates who choose to earn on our platform. The decisions we make, the policies we create, and the actions we take, have a real human impact. We are subject matter experts in all things Fleet. We have a deep understanding of who a Postmate is, their motivations for earning on our platform, and are actively educating ourselves to be acutely aware of the pain points both on and off the platform.

We are well versed in the Future of Work, and are staunch grassroots advocates for the right to earn flexibly. We build relationships with, form beneficial partnerships, and empower members of our diverse Postmates community across the US to shape the policy frameworks for economic empowerment and opportunity.

YOUR RESPONSIBILITIES

Postmates is hiring a Digital Organizer to support a growing public policy team through providing technical assistance, creating compelling content, and taking our digital efforts to the next level. We need a creative, driven, flexible, and self-motivated digital leader to drive bold, cutting edge national digital campaigns with an eye towards longevity and building long-term grassroots power.

This ideal candidate will thrive in a team setting, but is also able to train and support staff that work independently and remotely. This person should be comfortable using leading digital tactics and tools to organize communities; be able to keep up with the fast pace of rapid-response campaigning; is an excellent writer with acute attention to detail; has advanced technical skills, is a quick learner, and is able to think outside the box and craft compelling content under short time-frames.

The Digital Organizer will execute digital engagement strategies and analysis as a key member of the Public Policy Department. Your work will contribute in specific and comprehensive ways, including coordinating grassroots storytelling and strategy, email production, data infrastructure and support, data analysis, project management and networking. This role will advance the Postmates community by utilizing the skills and tactics necessary to amplify their voices, educate the public, and engage our community online and offline.

• Develop and execute the grassroots gig economy messaging frameworks and ensure messaging is consistent across platforms for key campaign actions or mobilizations, particularly rapid-response actions as needed.
• Focus on advocacy and outreach digital campaigns for the Postmates Fleet Community and stakeholders for local, state, and federal government across all U.S markets.
• Manage the daily maintenance, support, and design of email and digital community campaigns.
• Coordinate the implementation of new digital tools and platforms, and/or innovative uses of existing tools, to strategically strengthen Postmates digital policy toolkit and identify opportunities to innovate or adopt updated best practices in order to continue to effectively build a movement through storytelling.
• Scale Public Policy’s efficiency with the team’s digital tools in their daily organizing play.
• Craft compelling emails for mobilization priorities and other online content to help achieve high level campaign goals to shift public narratives about the gig economy, and shine a light on inspiring stories from Postmates — particularly community voices.
• Provide coaching and technical assistance to organizers and community members, helping them use technology and online outreach to further organizing goals.
• Perform other duties as required to support the work of the organization as a whole.

OUR REQUIREMENTS

• 2 - 4 years experience in an Community or Digital Organizing Role
• Strong computer and internet skills, including programs such as google docs, excel, and keynote.
• Knowledge of political CRM software and digital tools
• Self- starter with strong work ethic, professionalism, courtesy and strong interpersonal skills.
• Willingness to learn, be flexible, and ability to work well with others.
• Ability to thrive and navigate through ambiguity.
• Strong written documentation and verbal communication skills
• Strong attention to detail.
• A passion for Postmates, future of work and the gig economy. Being a Postmates is a plus!

OUR PREFERRED QUALIFICATIONS

• Bachelor's degree or equivalent work experience.
• Portfolio of work you can share with us.
• Preferred experience with: phone2action, NGP VAN, Salesforce, etc.
• Business to community experience.

YOUR BENEFITS

Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive salary and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.