Associate Digital Designer

Job Description

Now, more than ever, it’s not only convenience but safety we think about when we choose to shop online rather than going into an actual store. Cardinal, a Visa solution, is a global leader in authenticating digital transactions. We work every day to make the digital shopping experience safe, rewarding, and engaging. For over two decades, we’ve been bringing merchants, issuers, and shoppers together in an experience where everybody wins. With a singular focus, proven technology, and dedicated service, we continuously raise the bar for payment authentication around the world. We are one of the leading FinTech companies in Northeast OH. We are proud of what we do and how we do it.

When you work with us, you get the best of two worlds. Cardinal is a small company, with a welcoming, family-like atmosphere. But as a Visa solution, we offer the world-class resources and benefits of a global company. As companies with a worldwide customer base, both Cardinal and Visa realize the benefits of having a diverse employee base, both for our products and customer service. We are dedicated to continuous improvement in all that we do. We use Lean and Agile principles and rituals as the framework for achieving that improvement. To achieve these goals we need accomplished and ambitious people - people that recognize the value that comes with the varying perspectives, and the cultural awareness that comes with our diversity.

Location:

This role is eligible for remote work from anywhere in the US, or could be based out of our headquarters in Cleveland, OH.

We are seeking an Associate Digital Designer to join our growing Marketing and Communications team here at Cardinal. As a Digital Designer, you’ll be expected to help enhance the Cardinal brand and overall customer experience. The Digital Designer will play a crucial role in creating external-facing assets that effectively tell the Cardinal story while providing the best possible customer experience to our audience. You’ll design and develop effective digital assets across multiple channels and applications. Your design projects will range in size and scope from new website and online portal designs to marketing collateral, infographics, and more. This position requires excellent design skills, a strong passion for UX/UI, and a desire to work collaboratively. Though creativity is a basic requirement, success will be measured by how that is balanced with the ability to understand a complex business and suite of products and translate that to visual design.

What you'll do:
•Design and develop effective digital assets across multiple channels and applications – including but not limited to site, social, and email
•Design templates for CMS platform using HTML, JavaScript and CSS
•Create pages for internal and external sites using templates, Cardinal brand guide and custom components
•Work closely with Product Team to design, maintain and update Demo website
•Maintain site structure and assets for both internal and external sites
•Design collateral and assets for commercialization and content marketing
•Catalog and maintain brand asset repository
•Ensure that complex information is delivered and displayed in a simplistic and on-brand way
•Follow design guidelines, best practices and standards
•Incorporate creative and art direction from head of Marketing
Additional Responsibilities:
•Partner internally with Product and externally with marketing agency as needed
•Assisting with design for company events and branding, as needed

Competencies:
•An eye for visual storytelling and audience engagement
•Ability to work on multiple projects and hit deadlines
•Ability to collaborate with multiple teams
•Ability to effectively communicate to a wide range of audiences
•Team player with a strong customer first mentality
•Stays up to date on latest design trends, techniques, and technologies
•Ability to solve problems creatively and effectively
•Strong interpersonal communication skills

What you need to have:
•Minimum of Bachelor’s degree in related discipline
o In lieu of degree, a high school diploma/equivalent with four or more years related experience and/or training or equivalent combination of education and experience will be considered
•1+ years of proven design experience
•Basic experience in graphic design
•Basic experience with UX/UI and responsive design
•Basic experience with HTML, CSS
•Proficiency in Adobe Creative Suite: Photoshop, Illustrator, InDesign, Lightroom
•Demonstrable design skills with a strong portfolio

What we would love for you to have:
•Basic knowledge of JavaScript
•Experience with Content Management System (CMS) tools/platforms
•Experience using Marketing automation platforms
•Familiarity with ADA/WCAG compliance or other digital accessibility disciplines

Physical Requirements:
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms. Cardinal/Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Cardinal/Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.