Senior Business Technology Analyst (Boston, MA)

Job Description

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS's Business Technology group helps companies define and execute their technology strategy by designing, building and operating the business intelligence (BI), cloud, data management, dashboard and analytics capabilities that are at the core of sales and marketing operations.

The Solution Delivery team implements technology based solutions in the areas of business intelligence, analytics, information management, reporting and mobility. In addition, this team configures ZS' proprietary software used to streamline business processes for commercial groups at client organizations. This team takes overall ownership of the delivery of the technical solution leading the design and development phases and collaborating with other teams for business requirements and system testing.

SENIOR BUSINESS TECHNOLOGY ANALYST

Responsibilities:

• Lead design and development phases during implementation of world-class technology solutions to solve business problems across multiple client engagements;
• Partner with program lead to build comprehensive implementation project plans with well-defined tasks and owners;
• Leverage information from requirements-gathering phase and utilize past experience to design a flexible and scalable solution;
• Apply appropriate development methodologies (e.g.: agile, waterfall) and best practices (e.g.: mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion;
• Collaborate with other team members (involved in the requirements gathering, testing, roll-out and operations phases) to ensure seamless transitions.
• Communicate business requirements & work closely with development teams to ensure accurate understanding and implementation;
• Lead the development of project outputs such as business case development, solution vision and design, user requirements, solution mockup, prototypes, and technical architecture (if needed), test cases, and deployment plans;
• Help lead user adoption and change management activities during inception, UAT and post implementation phases.

Qualifications:

• A bachelor’s/master’s degree in Computer Science or related field from a top university; MBA is desirable;
• 4-6 years of professional experience in IT, IT services or consulting work;
• Extensive experience working with front-end user reporting (e.g.: MSTR, Business Object, Cognos), back-end database management (e.g.: Oracle, Teradata) and/or ETL interfacing (e.g.: Informatica, SSIS) technologies;
• Manage team of analyst across different development skill-sets (Front-end user reporting, Back-end database management, ETL interfacing).

Additional skills:

• Strong leadership, verbal and written communication skills with ability to articulate results and issues to internal and client teams
• Proven ability to work creatively and analytically in a problem-solving environment
• Ability to work within a virtual global team environment and contribute to the overall timely delivery of multiple projects
• Knowledge of current issues, practices, methodologies, and trends in the Business Intelligence domain
• Willingness to travel to other global offices as needed to work with client or other internal project teams

ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable.
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.
NO AGENCY CALLS, PLEASE.

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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades .