Sales Operations Lead

Job Description

Sales Operations Lead (International Strategy team)

Snapchat is the camera used by millions of people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.

We’re looking for a Sales Operations Lead to join Team Snapchat! As a member of the Sales Operations team, you will use your strategic thinking, analytical skills and business knowledge to provide a local and customized approach that generates impactful insights with data-driven trends and action-oriented recommendations. Working from our UAE office, you’ll collaborate with International Sales Leadership and other cross functional partners (i.e. Product Marketing, Finance, Marketing, Partner Manager team, etc.) to amplify revenue and improve sales productivity.

What you'll do:

• Work closely with country GMs of International Sales and the International Expansion team, provide insights, evaluate strategic opportunities, recommend tactical short-term and long-term goals, pinpoint revenue blockers and enhance productivity for a global Sales organization
• Develop collaborative relationships with key stakeholders across the company and represent the region or Sales Operations in complex cross-functional / leadership discussions
• Establish and support a unified go to market strategy in international expansion markets
• Establish and embed critical metrics to guide the team’s behaviors and evaluate progress
• Surface cross sell and upsell opportunities to the Sales team, evaluate impact and adapt if needed
• Develop data-driven resourcing strategies, inclusive of aligning team structure and responsibilities to the team’s strategy and operating model
• Identify areas of market opportunity and gaps to prioritize customer segments accordingly
• In partnership with International Sales Leadership develop and drive forward-looking commercial plans

Minimum Qualifications:

• 6+ years experience working in Management Consulting, Investment Banking, Sales Operations, related field, or in a media/advertising-related field
• Strong proficiency in excel with demonstrated experience in building excel models to solve business problems end-to-end
• Proficiency with Google Docs (Sheets, Docs, Slides, etc.) and Microsoft Office (Excel, Powerpoint, etc.) products
• Familiarity with APAC media landscape and players
• Best-in-class partnership with Sales and cross-functional teams, including an ability to navigate complex discussions, challenge stakeholders respectfully and manage disagreement effectively
• Ability to build relationship with key stakeholders at all levels of an organization, proven stakeholder management skills
• Experience approaching problems using a structured, analytical mindset, providing practical business insights from data, with strong commercial/business acumen
• Ability to launch and drive org-wide adoption of changes to strategy and operational processes
• Proficiency in developing clear and compelling recommendations with follow through on execution once recommendations are adopted
• Demonstrated experience learning quickly and being intellectually curious

Preferred Qualifications:

• BA/BS in a quantitative field such as mathematics, economics, finance, or business
• Excellent verbal and written communication skills suited for audiences ranging from customers to sales teams to Snap’s business leadership
• Ability to make judgment calls in an ambiguous environment
• Knowledge of Salesforce CRM and data visualization platforms (e.g. Einstein Analytics, Tableau)