CPO / Head of People

Job Description

Knotel’s Head of People Operations or Chief People Officer will refine and uplevel the systems that maximize productivity and outcomes for our global workforce. This is a rare opportunity to lead and expand an established, high-performing People Operations team, ensuring that it remains agile and indispensable to our success.

What You’ll Do

• Build capacity across Knotel’s People Operations team, which includes dedicated groups in talent acquisition and internal-facing functions (e.g. total rewards, career development, goal alignment). This team is less than ten in size today and likely to grow by >50% this year
• Partner with our talent acquisition team to refine Knotel’s approach to hiring, with an eye towards diversifying pipelines, increasing rigor of candidate assessment, and elevating our employer brand
• Redesign core processes such as hiring, reviews, compensation, and learning with anti-bias and diversity aims
• Collaborate with People Ops team to innovate upon our people systems - including onboarding, L&D, and diversity and inclusion initiatives - that enable professional growth and fulfillment for all employees
• Elevate Knotel’s people analytics function and share progress and opportunities with company leadership
• Oversee Knotel’s performance management and compensation planning processes, ensuring that each iteration is more effective than the last
• Serve as a resource, coach, and thought partner for fellow members of Knotel’s management team
• Set the strategy for integrating new teams in support of Knotel’s corporate development initiatives
• Champion Knotel’s culture by proactively addressing issues among employees with discretion, thoughtfulness, and excellent judgment

Who You Are

You are a veteran startup People Operations leader who has been part of later stage companies from 250 to 1,000 in size - ideally on a global scale - with cultural staples that are core to their identity. You recognize that excellent leadership is achieved through empowerment and delegation, and manage others by holding them accountable to ambitious goals without micromanaging. You understand that People Operations is indispensable to a company’s success and how to convey its strategic importance to others - especially when it comes to aligning distributed groups around OKRs or shared goals. You know how to be a fierce advocate for all employees, reconcile competing points of view, and go toe-to-toe with anyone in a debate, putting the company’s needs above all others. And we would love to have you.

About Knotel

Knotel delivers flexible workspace solutions tailored to today’s biggest enterprise and high-growth companies through our global platform and customer-centric approach of discover, match, tailor, and manage.

Founded in 2016, Knotel transformed commercial real estate by making it simple, flexible, and responsive; empowering companies and their employees to maximize productivity, scale on their own terms, and do their best work. Our service-based solutions encompass workplace strategy, portfolio optimization, design and construction, workspace management, and return to work planning. Knotel services a global portfolio of customers, operating in many of the world’s largest cities including New York, San Francisco, Toronto, London, Berlin, Paris, and Tokyo.

For more information, please visit knotel.com .

Our Core Values

• Fly your Flag - Don’t check your identity at the door. Bring it inside - we are better for it.
• Don’t Look Away - Care for the details no one told you about. Make every space a home and give the gift of belonging.
• Outcomes, Not Processes - Time is precious. Save it. Start with the goal and back out the journey
• Get Uncomfortable - Innovation starts at the edge of the unknown. Embrace the adventure and sign up for the hairy challenges.
• “Where is it Engraved...” - Question orthodoxy.
• Share in the Victory Dance - No one summits alone. Leverage the best in others and offer the most in yourself.

Diversity & Inclusion at Knotel

At Knotel, we know that a diverse workforce fosters our individual and collective success. We are committed to building an inclusive culture where people of any race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law can do their best work and fly their flag. This is all fueled by our employees, who drive the efforts and initiatives further outlined here .