Partner Support Manager

Job Description

R-59084 Partner Support Manager

Expedia Group Retail Marketing Operations Team is hiring for a Partner Management Support Specialist to support our portfolio of European and global commission-based partnerships for brands including Expedia, Hotels.com and VRBO.

In this role you will collaborate with and support our global account management teams by delivering essential operational items necessary for the success of our partnerships. A strong candidate is a self-starter who enjoys variety in your work, can manage multiple competing priorities effectively, and are able to collaborate across different functions and levels of the organization.

As a member of the Marketing Operations Team, this position will learn the various parts of the Expedia Group business and liaise with a wide variety of people and functions across our organization.

What you’ll do:

• Ensure delivery of all essential operational items for online partnerships such as coupons, partner onboarding & approvals, transaction queries, and more
• Collaborate with business ops and account management regional team leads to develop, maintain, and implement global operational processes
• Manage all aspects of partner onboarding, campaign setup, and launch
• Adapt to business and partnership needs

Who you are:

• A strong collaborator with a positive attitude and has a bias to action
• Demonstrate strong analytical and prioritization skills
• A problem solver with strong inter-personal skills and an ability to interact with all levels of an organization
• Experience supporting online commission-based partnerships preferred
• Fluency in English required. Fluency in additional language(s) preferred; languages of focus include: German, Spanish, French, Dutch.

Why join us:

Expedia Group recognizes our success is dependent on the success of our people. We are a global travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and bring the world within reach – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved brands in the world and to work in the dynamic travel industry, this is the job for you.

About Expedia Group:

Expedia Group powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia GroupTM Media Solutions, Expedia Local Expert®, CarRentals.comTM, and Expedia CruisesTM.

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Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.