Job Description
Ellie Mae is the leading cloud-based platform provider for the mortgage finance industry. Ellie Mae’s technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. Visit
EllieMae.com to learn more.
You are... You’re someone who enjoys being directly accountable for the reliability of a business-critical, large- scale enterprise system. You’re comfortable guiding and making decisions with limited information and are capable of operating within the trade-offs present when solving for immediate needs versus solving with bigger scale solutions. You might be considered an authority in systems reliability and you feel rewarded by working to develop operability culture in a quickly growing and changing environment. You enjoy owning a wide and diverse set of problem areas and are willing to go out of your lane to affect change. You may have developed metrics, log aggregation or performance analysis systems in your career. Does this sound like you? If it does, keep reading!
A great day in this role: You just solved a critical customer issue. Your small and agile team is anticipating kudos across Customer Success & Product Engineering as they’ve been busy shipping best- in-class measurement and analytics tools to our platform that are ready to use and as approachable as possible. You’ve just attended a postmortem for a severe incident, and during the course of the meeting the team identified a big-scale way to add a new capability to the platform that not only prevents that type of outage, but potential similar outages in many other areas of the business. You’ve saved the company a significant amount of capex and lost revenue in your first 6 months, paying for your own position in the process! And a happy customer is an add-on revenue. Our Site Reliability Engineering (SRE) team is an investment by Cloud to make “big-hammer”, impactful changes to Ellie Mae that help us constantly run better, faster, and cheaper. This team centralizes the concerns of developing and providing measurements and guidance, so every engineer is able to improve availability and efficiency in their area of the Ellie Mae cloud. SRE improves our customer experiences by ever-increasing availability and performance; reclaiming time spent by our engineers diagnosing issues or configuring software; reducing the total cost of owning and operating products and services. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Ellie Mae. Come join us. Where? The position is located in our beautiful HQ office in Pleasanton, CA. You will enjoy our incredible perks: snacks, game room, ergonomic desks, massages, Tuesday Tech-Mixers, Wednesday Lunch-n- Learns, All Hands, Team outings and more. What you will also get is a company that believes in small teams for maximum impact; that strives to balance work and home life, that continuously and purposefully builds an inclusive culture where everyone can be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems and empower others to thrive.
Primary Responsibilities & Objectives Play a lead role in delivering our database platforms (Microsoft SQL and Mongo) on Public Cloud & Private Cloud environments. Play a lead role in delivering our database platforms on windows and Linux. Cover all aspects of Availability, Scalability, Performance and Security for Databases. Automate self service solutions for the database platform. Automate CI/CD delivery for the database Platform. Partner with engineering, architecture, business and operations teams to design and improve solutions. Participating in a global oncall rotation and weekly release & maintenance windows. Ability to operate in the high-pressure environment and troubleshoot complex issues quickly, and successfully handle multiple priorities. Low tolerance for inefficiency and the burning desire to automate anything that can be automated
Requirements Experience with managing and troubleshooting databases in high performance, multi-user web applications. Proficient in Microsoft SQL Server (2008, 2016, 2017). Proficient in MongoDB or PostgressSQL Experience building and managing production environments on Private and Public cloud (AWS). Proficient in applying Microsoft SQL Server capabilities to business problems. Proven experience in database design for performance, security and scalability. Strong working knowledge of Linux and Windows Server Strong verbal and written communication skills. Excellent technical problem-solving skills and aptitude to learn new technologies and methodologies. Professionalism, positive outlook, respect and courtesy to customers and all associates. Experience in working in a 24/7 team managing large data centers
Education and Experience 7+ years SQL Server development and administration (2008-2019). 5+ Years MongoDB or PostgressSQL Server administration 3+ Years Public Cloud experience on AWS offerings. 5+ years experience with database and system internals and performance tuning. 5+ years SQL Server development covering SQL & T-SQL code. 5+ years experience in shell scripting (powershell, shell, Python, Perl).
B.Sc . in Computer Science, Computer Engineering or equivalent experience. Experience with Linux and open source software experience highly desirable. Ellie Mae is an equal opportunity and affirmative action employer. Women, minorities, people with disabilities, and veterans are encouraged to apply. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Ellie Mae is an equal opportunity and affirmative action employer. Women, minorities, people with disabilities, and veterans are encouraged to apply. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
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