About LegalZoom
We believe that everyone should have access to professional legal advice. So, we’ve built a trusted and accessible technology-based platform to reduce barriers and help empower millions of people to grow their business, care for their families, protect their ideas and more. From Estate Planning, to Business Formations to IP, we’ve helped more than four million customers, providing the protection and peace of mind they need. To date, we’ve grown to become the leading provider of online legal solutions for families and small businesses, and we’re committed to making our services even more valuable and easier to use than ever before. Join us!
Overview
At LegalZoom, we simply do not believe that it should cost thousands of dollars to create a will, form a business, or apply for a trademark. So we started a movement to make legal help available to all.
The Customer Experience Platform manager will be a self-service expertise providing expertise in the creation and implementation of a 700+ seat contact center digital transformation strategy. The individual in this role has extensive experience of the contact center experience and understands how to provide best in class customer experience in a digital, self-service manner. You have a proven track record of driving change within the contact center ecosystem including self-service customer interactions. Selected candidate must be able to succeed in faced paced, dynamic environment and not be hindered by ambiguity or multiple competing priorities.
You will:
You’ll have:
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity
About LegalZoom
LegalZoom is the nation's leading provider of personalized, online legal solutions and legal documents for small businesses and families.
View WebsiteGet More Interviews for This and Many Other Jobs
Huntr helps you instantly craft tailored resumes and cover letters, fill out application forms with a single click, effortlessly keep your job hunt organized, and much more.
Sign Up for Free