Job Description

About the Team

DoorDash Drive is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and Canada. DoorDash Drive allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first-party experiences.

As part of the centralized Drive Ops team focused specifically on our most nascent verticals, the S&O Manager will have the opportunity to help define, scale, and optimize Drive’s next biggest bets.

About the Role

On a typical day, you may run and refine experiments to improve operations, dive into data to explain performance at the lowest level of detail, synthesize insights from merchant partners, guide new product strategy, and build tools that allow teams to increase their work 10x.

You will report into a Senior Manager on our Platform Product Ops team in our Drive organization.

You're excited about this opportunity because you will...

• Lead high visibility, cross-functional projects that address Drive’s most unique and challenging questions
• Analyze complex data sets paired with partner team feedback to provide insights and recommendations to our leadership
• Steer the scaling and optimization of operations and quality across our new business verticals
• Execute product testing and roll-outs on the ground with merchant partners
• Synthesize merchant insights to ensure we’re proactively tracking against operational SLAs
• Collaborate with stakeholders across DoorDash to align company-wide resources to refine platform capabilities

We're excited about you because...

• You imagine, develop, and execute on workstreams from start to completion with little oversight
• You oscillate easily from strategic considerations to tactical execution
• You display extreme ownership across every workstream while ruthlessly prioritizing what will actually move the needle
• You maintain a careful balance between attention to detail and swift execution
• You operate comfortably in ambiguous environments while maintaining a strong bias for action
• You communicate precisely dependent on audience and level of detail necessary to share
• You collaborate effectively with cross-functional team members across the organization
• You represents the DoorDash brand with humility and a customer-first mindset

Why You'll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies. We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. We are learners – Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers. We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. Read more on the DoorDash website , the DoorDash blog, the DoorDash Engineering blog , and the DoorDash Careers page .

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.