Job Description
PagerDuty is interviewing , onboarding, and working 100% virtually at this time. As we look to the future, we plan to be ‘distributed by design’, meaning unless your job requirements make it necessary to be in a PagerDuty office, you may choose to work in-office, remotely, or hybrid. We’re focused on inclusion and employee well-being by building a culture that isn’t location specific, and gives equal opportunity to everyone—regardless of where you are working. Overview PagerDuty is a digital operations management platform that empowers the right action, when seconds matter. For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away. We’re growing fast and looking for ambitious people who share our values and customer devotion mindset to join our high caliber team. Why We Need You: PagerDuty is looking for a strong team-player who will support the sales and legal team by negotiating, drafting and closing SaaS agreements, and other commercial transactions. You will also have the opportunity to support the legal team on a variety of interesting, cross-functional projects to increase operational efficiency/excellence. This individual will report to the Associate General Counsel of Go-to-Market/Legal Operations.
How You Impact Our Vision
- Draft, negotiate, and close SaaS agreements, channel partnership agreements, professional
- services agreements, amendments, NDAs and other commercial contracts.
- Provide strategic advice to the sales team, partner with the legal team to provide client
- service to sales organization, and successfully execute sales strategy and business plan.
- Utilize verbal skills and craft custom legal language to succinctly explain complex concepts to
- business partners and customers.
- Administer and create improvements to the company's contract management process and contracts database system.
- Contribute to various internal operations projects including templates, policies, playbooks.
- Assist with other projects as needed.
- Collaborate with cross-functional teams in providing legal and customer support to internal clients.
- Conduct tracking of existing contractual terms and provide high level summaries.
Minimum Requirements
- 5+ years’ relevant experience in a law firm or in-house legal department.
- BA or BS degree; Contracts Manager with a JD will be considered.
- Technology industry experience and knowledge of subscription licensing principles.
- Ability to read, draft and understand contractual terms, strong experience in redlining and negotiating agreements.
Preferred Qualifications
- Experience supporting a large sales organization.
- Experience using CRM and document management tools such as Salesforce, DocuSign and DocuSign CLM, and JIRA.
- Experience supporting business development with channel partnerships with partnership agreements and other BD commercial agreements a plus.
- Adept with Excel and Microsoft Word including redlining, and other contracts lifecycle management technology.
- Must be a flexible, team-player and able to work well independently.
- Must be able to take complex legal concepts and explain them in a way that allows a non-legal professional to understand the issue and the associated risk.
- Creative thinker; ability to problem solve.
- Excellent customer service skills.
Are you interested in joining one of the fastest growing global technology companies? Then Apply now.
PagerDuty Offers: - Competitive salaries and company equity - ESPP (Employee Stock Purchase Program) - Retirement plan with company match - Comprehensive benefits package from day one - Company paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent - Paid vacation time - 3 weeks accruing in first year, 4 weeks accruing every year after - Paid holidays and sick leave - Paid employee volunteer time - 20 hours per year - Bi-annual company-wide hack weeks - Mental wellness programs
About PagerDuty PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management, serving over 13,800 customers and 700,000 users in 90 countries, including 60% of the Fortune 100. Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. At PagerDuty, we believe you do your best work in a culture that fosters inclusion, well-being, and innovation. As a Dutonian, you will have ample opportunities to advance your career and connect with colleagues: virtual all hands calls, learning & development programs, bi-annual hack weeks, volunteering events,
ERGs (employee-run groups focused on cultivating a sense of belonging for all) - there’s something for everyone. Learn more on Instagram, @pagerdutylife. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
Additional Information PagerDuty is for people. Meaning, we extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you. PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email
[email protected] and we will work with you to meet your accessibility needs. Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements. PagerDuty uses the E-Verify employment verification program. To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.
Apply for this job