Operation Program Manager (w/m/d)

Job Description

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every professional designer, engineer, researcher, and artist in the world.

At Formlabs, our passion is designing and building powerful 3D printing tools. Our global logistics team partners with the manufacturing, sales, customer service, and our 3PL provider to ensure our promise to the customer is fulfilled. Your role will be to oversee our last mile operations in the EMEA Region. If you have a passion for logistics, driving real change, and problem-solving in a fast-paced environment, we want you to join us as our Operation Program Manager (w/m/d)!

Your challenge:

• Operational management of our warehouse activities
  - Manage the daily operations together with other team members
  - Monitor performance, communicate with internal customers to resolve any issues
  - Work with internal and external stakeholders in order to drive improvements
• Project management tied to Systems implementations
  - Find and establish a comprehensive improvement plan
  - Work with internal partners to find the best course of action
  - Design and implement
  - Monitor the result of the implementations and challenge them if necessary
• Support inbound from a system perspective
  - Undertake continuous improvement projects driven by data and analytics
  - Support the system team in their understanding of the Logistic world
  - Define and design potential improvements

Your profile

• Passionate about logistics and operations
• Strong to advanced System/IT understanding (Netsuite / Magento / EDI&API messaging understanding).
• Have experience working with or for a third-party logistics provider / carrier and/or fulfilment / distribution centres
• Motivated by creating a positive customer experience
• You have 2 to 5 years experience in the warehousing operations management
• You have knowledge and aptitude to manage inbound shipments in the EU.
• You understand the Incoterm 2020 (and former versions) and you're comfortable clarifying this to internal stakeholders when necessary
• You're able to multitask and prioritize
• Bonus skills
• English fluency is required, any other European Language is a plus
• Python or SQL knowledge
• NetSuite Master user

Our benefits:

• An inclusive, dog-friendly office with diverse and inspiring colleagues
• Share options in the company (we’re a Unicorn company)
• Learning and development opportunities both in-house and off-site
• Catering 3x per week, free beverages and snacks
• 50 EUR mobility subsidy (incl. BVG Firmenticket & Swapfiets)
• Discount for Urban Sports Club
• Unlimited 3D prints
• Mental health well-being programme
• Fun team events

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.