Director of DV+ Technical Operations

Job Description

We’re Magnite (NASDAQ: MGNI), the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV, online video, display, and audio. The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. In April 2021, we acquired SpotX to further enhance our CTV business and better help our clients in this rapidly growing market. Anchored in sunny Los Angeles, bustling New York City, mile high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.

At Magnite, the Director of DV+ Technical Operations leads the global team responsible for delivering technical and operational support (e.g., onboarding, tech support, best practices, new feature incubation, etc.) to Magnite’s DV+ publisher customers.

The Technical Operations team is detail oriented with the ability to prioritise and effectively manage multiple tasks in a rapidly changing environment. You must be able to creatively troubleshoot as well as effectively communicate with internal stakeholders and external clients.

He or she is responsible for ensuring DV+ publisher customers are:

• Onboarded and setup to ensure full potential performance
• Provided with best-in-class technical support when needed
• Given best practices and proactive optimization consultation
• Supported with the most efficient processes
• Using an industry-leading product through collaboration with Product Management (product requirements, feedback, testing, go to market planning, etc.)

Skills Needed:

• Experience leading a global team across multiple time zones
• Strong organizational, written, and verbal communication skills.
• Understanding of the Ad Tech ecosystem (GAM, Prebid, SSPs, DSPs, etc.)
• The ability to articulate and address complex technical requirements, ideas, and solutions to both technical and commercially focused people internally and externally
• A curiosity and aptitude for working within new technologies
• Self-motivator to thrive and multi-task in a start-up environment; to proactively recognize and address problems hands-on with team members
• Comfortable in meetings and presentations, presenting new platform functionality, and asking questions to better understand publisher needs
• Knowledge and experience working with complex reporting and analysis systems and tools is preferred
• Inexhaustible drive and a ‘can do’ attitude
• Flexible, team orientated collaborator
• Excellent customer service

Additional Details:

• We are an Equal Opportunity Employer and do not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class.
• Perks/Benefits: Equity and Employee Stock Purchase Plan, Pension and Retirement Savings Plan in Several Countries, Comprehensive Healthcare Benefits for You and Your Family, Generous Time Off, Holiday Breaks and Summer Fridays, Family-Focused Leave Benefits, and Cell Phone Subsidy
• Invest in You: Performance Management, and Investment in Diversity Initiatives, Bonusly Peer-to-Peer Recognition Program, Turning Recognition into Tangible Perks and Magnite Swag, Community Service Events, Wellness Coach—Meditate and Recharge with an Unlimited User Account for You and a Plus One
• COVID-19 Precautions: remote interview process, virtual onboarding for new hires