County Medical Educator Manager

Job Description

NATURE & SCOPE 工 作 性 质 及 范 围

(a) Organization structure / 组 织 机 构

Functionally reports to / 功 能 汇 报

Associate Director of MIE

Operationally reports to / 运 作 汇 报

Associate Director of MIE

Position title of subordinates/ Number of subordinate / 下 属 的 岗 位 名 称 及 人 数

7-8 County Medical Educators

(b) Key working relationships / 主 要 工 作 关 系

Internal contacts within AZ / 内 部 联 系

County Medical Affair

County commercial team (sales & Mkt.)

Other TAs and r functional departments in China Medical Affair.

Internal training departments i.e. AZU

Compliance, financial, HR & legal etc.

External contacts with organizations outside AZ / 外 界 联 系

Policy makers of county healthcare.

KOL/HCP in county

Related academic association

DUTIES & RESPONSIBILITES / 主 要 职 责

1. People management

• Recruit the right talent for the role of County Medical Educator according to scientific or technical ability, business acumen and positive attitude.
• Manage and drive County Medical Educator’s performance in the following objectives: accurate and balanced scientific data delivery, territory management, stakeholder engagement and interactions, project and activities.
• Conduct 1:1 meeting/field visit to coach and review County Medical Educator’s capabilities.
• Develop fundamental training for development of on County Medical Educator ’s capabilities initially and sustain trainings (capabilities and/or scientific knowledge) after one on one coaching if needed.
• Retain and develop high performing County Medical Educators through ongoing development.
• All direct reports have defined objectives and development plan.
• Conduct performance assessment twice a year – County Medical Educator to achieve required standard on knowledge and skills (role play) to support career development – Quarterly field official assessment per County Medical Educator.
• Spend a minimum of 60% of time coaching County Medical Educator in the field – a minimum of one day each month rising to 2-3 per month for new starters (new starter defines as new County Medical Educator role in pharma industry within 6 months).
• Conduct monthly County Medical Education meeting to refresh training, coach and/or review quarterly County Medical Plan.
• Achieve retention rate of County Medical Educators as per local HR retention benchmark.
• All County Medical Educators complete required accreditation
• Development plan for team and individual County Medical Educators are built and reviewed quarterly.

2. Planning and delivery

• Proactively seek regional collaboration with internal and external stakeholders to build up innovative scientific partnership.
• Work closely with the County Medical Affair Team/County Medical Advisors to develop the medical strategy that aligns County Medical Plan and provides support to the sale team or other internal stakeholders.
• Resource optimization and organizational effectiveness - Ongoing assessment of County Medical Education Team resources to fulfil Brand requirements and unmet needs of academic development.
• Define a specific stakeholder engagement plan for self and team that is aligned with County Medical Plan including 1:1 customer activity and CME meeting objectives
• Ensure each County Medical Educator has their own KOL engagement plan and defined customer goals
• Support County Medical Educators in their external stakeholder engagement by reviewing their pre-meeting objectives
• Track team and individual delivery versus plan and adjust plan accordingly
• Provide regular updates to organization on Delivery versus plan, variance to plan and proposed Mitigation.
• Share insights from customer activities with organization in a timely and consistent
• Define an KOL list that is set for the year An approved County Medical Educator KOL engagement plan that is fully aligned with Brand Medical plan and reviewed every quarter
• Achievement of key objectives and critical KPIs reviewed on a monthly basis and mitigation defined
• Achievement of customer advocacy scores achievement versus plan

3. Personal development

• Develop behaviors leading to enhanced effectiveness as outlined in County Medical Educator Manager’s Competency definitions
• Communicate, develop and role model AZ culture and AZ Values & Behaviors
• Develop individual and team accountability
• Identify areas for self-development and discuss developmental needs with line manager using the 70-20-10 principle (experiential learning, coaching/networking/relationship-based learning and class room training)
• Attend & actively participate in learning programs, training, projects and meetings (where needs)
• Knowledge of County Medical Educator Manager competency definitions
• Demonstration of AZ Values & Behaviours
• Execution of training post-course action plans

4. Compliance with relevant company and industry code of Conduct and also to comply with local country codes

• Ensure self and team operate within the relevant Codes of Conduct, including GPEI and SOPs
• Ensure self and team understand AZ policies when engaging KEEs and external stakeholders
• 100% adherence to compliance

Job requirements /工 作 要 求

Academic / Professional qualification / 学 历 / 专 业 资 格

• Master advanced degree in clinical medicine.
• Or bachelor degree in clinic medicine and more than 5+ year on relevant experience of medical affairs in pharmaceutical company

Technical / skill training / 技 术 / 技 能 训 练

• Extensive experience of Medical Affairs function with in a pharmaceutical industry
• Extensive experience in relationship and stakeholder management
• Project management experience

Working experience (No. of years / 年 资, Job function / 工 作 功 能, Business types / 业 务 种 类 )

• 3+ year experience on MSL/Sr. MSL in MNC pharmaceutical company.
• Understanding of multiple aspects within Medical Affairs
• Understanding on local situation of county healthcare.
• Fluent in spoken/ written English
• Fluent Microsoft Office operation skills