NDN Principal Engineer

Job Description

Overview

Thanx is a leading provider of guest engagement technology. Brick-and-mortar retailers, restaurants, and malls are facing an unprecedented crisis in the aftermath of COVID-19; Thanx helps these businesses embrace digital, capture greater customer data, and take action on that information to personalize every interaction with their guests. Thanx’s proprietary integrations with credit card networks (including Visa, Mastercard, and American Express) provide the volume and accuracy of purchase data which sits at the core of the company’s CRM and Marketing Automation suite of tools. Thanx was founded in 2011 and is headquartered in San Francisco, CA.

Thanx is a leading player in restaurant marketing technology, having been named to the Nation’s Restaurant News “2020 Power List” as one of the 50 most influential innovators in food service. Beyond restaurants, Thanx partners with regional and national retailers, malls, and services businesses, including Tommy Bahama, Westfield and Zips Car Wash. Over the last two years, the number of consumers engaged by the Thanx platform on behalf of merchants has grown 600%.

Thanx has gained the investment of prominent venture and growth equity luminaries, having raised more than $30M from elite investors such as M33 Growth, Ribbit Capital, and Sequoia Capital. Thanx is a part of the RHI Group, a team with more than 25 years of experience building international retail data coalitions including the founders and early executives from Datalogix, Nectar (UK), and AirMiles (Canada).

In partnership with RHI Group , Thanx is incubating a new business (code-named New Data Network) that will transform the future of offline retail. Working with America’s top retailers, the New Data Network is assembling the largest consumer data platform in the world to give participating brands access to every one of their customers for direct, attributable, and revenue-generating marketing. With unprecedented consumer privacy controls and data transparency, the New Data Network will personalize digital marketing for offline retailers and level the playing field against behemoths such as Amazon.

Opportunity

With millions of users and thousands of businesses on the platform, Thanx has established a market-leading position and has an aggressive growth trajectory. Given the combination of this impressive momentum, the resources of the RHI Group, and Thanx’s existing integrations with key data providers, which include the three major credit card networks, the New Data Network initiative is uniquely positioned to transform the industry.

We're searching for a Principal Engineer to serve as a founding member of the New Data Network engineering team. This individual will play a critical role in building and scaling this high-potential initiative into a successful business. This presents a very unique opportunity that combines the excitement and impact of a fast-growing, independent startup with the resources, flexibility, and stability of a well-established parent company backed by prominent investors.

The Position

Reporting to the Chief Technology Officer, Darren Cheng , and working closely with New Data Network Product Lead, Ray Sweha , the Principal Engineer will serve as the most senior technical leader and a critical founding member of this major initiative. This individual will be laying the foundation for the New Data Network platform, so it is vital this Principal Engineer possesses a strong understanding of architectural best practices. Given the scope and impact of the role, this individual must also be an extremely efficient and prolific full-stack engineer with the ability to inspire a team through hands-on leadership. It's our ambition to build the world's largest retailer-focused data platform and this an opportunity to be a key member of the founding team.

Additional responsibilities of the Principal Engineer will include:

• Building out a “greenfield” platform – establishing the architecture, the technology used, and setting the overall technical direction of the New Data Network.
• Working directly with the executive team to influence the direction of the business.
• Helping grow and nurture a team of strong engineers.
• Establishing the best practices and patterns of the New Data Network.

The Individual

We're looking for an individual with strong engineering fundamentals, ideally with an academic background in computer science and engineering. We're looking for an individual with at least eight years of professional software engineering experience with a track-record of hard-earned growth. Ideally, this individual would have a mix of experience at both high-scale data-focused businesses and fast-paced startups.

As this individual would join the team as a founding member of the NDN, we're looking a team-player who is humble, has a growth-mindset, and is willing and able to wear many different hats. We're starting a new business and we're looking for a key partner.

Some characteristics we're looking for:

• Ability to work as a true team player and be effective in a fast-paced, collaborative culture.
• Flexible and adaptable style with a willingness and eagerness to take on challenges and fill different roles.
• Strong hands-on leadership with the ability to mentor others.
• Resilience and flexibility as the business and team evolves.
• Ownership mentality — someone who takes ownership of finding problems and making sure they're solved.
• Excellent oral and written communication skills.

What we offer:

Along with joining a connected, fun, inclusive and passionate community you will be eligible for the following:

• Remote-first environment with an option to work from the office if you want to and flexible working hours to accommodate work-life balance
• $750 HomeThanx Office setup stipend
• Competitive salary with a comprehensive benefits package
• Employee Equity Program
• Flexible PTO time and sick days
• Paid parental leave programs
• Professional development and peer recognition opportunities
• Company swag, lot’s of fun and other cool perks!