Assistant Shop Leader / Assistant Retail Sales Manager

Job Description

YOU'LL SLEEP WELL WHEN YOU WORK WITH US! At Tuft & Needle ( tn.com ), our success is supported by our amazing culture, talented people, and ability to represent our brand & deliver an exceptional customer experience. We respect the individuals & celebrate the diversity of our teams. Together, we are radically reshaping how we think about mattresses, sleep & wellness; positively impacting peoples lives and the world- and we’re just getting started. Want to join us? Our Assistant Shop Leader helps to lead one of our Tuft & Needle retail shops. You will help supervise the team and report to the Shop Leader. Together, you will work collaboratively to produce a highly successful shop. And we’re hoping you will want to grow with us! WHAT YOU’LL DO • Role model and help to lead an elevated experience in your shop that fosters a more personalized, clientele relationship with the perfect blend of style, expertise, & sleep solutions. • Support execution of action plans to meet sales, KPI, payroll, shop expense, and profitability goals. • Support local market outreach initiatives to drive new client traffic into your shop. • Assist in the training and development of the team to ensure efficient & consistent shop operations while minimizing loss and maintaining a safe workplace. • Ensure compliance and adherence to T&N policies & procedures and all company directives. HOW YOU’LL DO IT • Lead by example with consistent and effective communication to keep employees informed. • Strong written and verbal communication skills with excellent planning and prioritization skills. • Champion our culture with a balance of accountability & shared recognition for a job well done. • Cultivate a collaborative, positive, & fun work environment aligned with our company values. WHAT YOU BRING • Ideal candidate will have 2+ years in a customer facing retail or related industry environment. • Ideal candidate will have 1+ years experience retail or service industry leadership experience Our people You'll work with some of the most talented, supportive, and savvy individuals out there. We're very proud to work with each other. We're shaking up the mattress industry and delivering an experience for clients they would never expect. And we’re proud of that too! Our product Each team member receives a great bundle of products for themselves. You will too if you join the team! Your friends and family will also have access to a great product discount. This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job. Other job-related duties may be assigned. A Affirmative Action Equal Opportunity Employer • Drug-Free Working Environment Apply for this job