Key Account Management, Associate

Job Description

We are Grabbing the job detail for you

Life at Grab:

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the role:

As a Key Account Manager, you will be responsible for establishing and managing strong business relationships with existing and potential relationships to drive growth for GrabFood and merchants. You will lead all elements of business identification, strategy, partnerships, account management, and execution strategy.

The day-to-day activities:

• Drive growth in key accounts as measured by deliveries and GMV
• End to end deal managing in a fast-paced environment (including working with operations, marketing, and product to ensure the success of the marketing campaigns and partnership)
• Develop enduring relationships with key partners that fit into our go-to-market strategy
• Evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses
• Work across functions to merchant-specific needs (e.g. customized reporting for merchants, marketing support, integrations)
• Drive operational excellence by working with the GrabFood internal operations teams

The must-haves:

• Minimum 1-2 years of experience in account management, business development, partnerships or equivalent role (Fresh graduate who has a strong passion for F&B is welcome to apply)
• Experience in the F&B industry and marketing is a plus
• Excellent communication skills
• Excellent interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
• Ability to analyse complex data sets to obtain actionable insights and grow accounts
• Demonstrated ability to work effectively across internal and external stakeholders
• Have a competitive edge and thrive in a team environment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

About Grab

Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.

Join us today to drive Southeast Asia forward, together.

Get to know Grab:

Grab is more than just the leading ride-hailing and mobile payments platform in Southeast Asia. We use data and technology to improve everything from transportation to payments and financial services across a region of more than 620 million people. We work with governments, drivers, passengers, merchants, and the community, to solve critical problems in Southeast Asia.

Grab began as a taxi-hailing app in 2012, but we have since extended our product platform to include GrabCar, GrabShare, GrabBike, GrabHitch, GrabExpress, GrabFood, GrabCoach, GrabShuttle, GrabCycle. We recently launched our fintech platform – GrabFinancial, which consists of payments, lending and insurance. Our latest addition is GrabVentures, an in-house incubation platform. We are focused on pioneering new commuting and payment alternatives for drivers and passengers with an emphasis on convenience, safety, and reliability. Currently, we offer services in 8 countries. Our R&D offices are in Singapore, Seattle, Beijing, Bangalore, Jakarta and Vietnam. We aspire to unlock the true potential of Southeast Asia and look for like-minded individuals to join us on this ride.

If you share our vision of driving South East Asia forward, apply to join our team today.

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