Associate Director Business Analytics

Job Description

Join our HelloFresh Family

At HelloFresh we love food and our mission is to change the way people eat forever. That change comes conveniently packaged in a box - a HelloFresh Box, filled with the best fresh ingredients. With our meal boxes with easy-to-cook recipes and fresh ingredients, we are driving change in the quickly evolving food industry. From developing our recipes to delivering the boxes - the customer is at the center of everything we do. Our aim is to make every meal a moment to look forward to, for everyone at the table. No surprise then that data is our friend and for us, learning never stops. We make quick but informed decisions and as a fast-growing company, we value flexibility and speed.

We need you! For our young and passionate team in Amsterdam , we are looking for an Associate Director Business Analytics. Together with your team of 5 FTE you will report directly into our CEO and be responsible for developing our Business Analytics capability. Leading your team, you will:

• Solve complex analytical problems and direct cross-functional, analytical heavy projects. For example, you will break down, understand and distill actionable insights from KPIs such as NPS, and you will develop business cases and launch new propositions such as a new brand or vertical (~40% of your time)
• Develop the analytical skills of all HelloFresh business analysts in the Benelux(~10 FTE and growing) to professionalize our analytics. For example, you will design and carry out an analytics training program (problem solving, story lining, querying, modeling), coach and give frequent feedback on output and serve as the point of contact for all analysts for any questions around analytics (~40% of your time)
• Support our Benelux Senior Management Team on strategic topics such as OKRs (our goal setting methodology), error reduction or customer retention (~10% of your time)
• Support with the development of our sustainability agenda (~5% of your time)
• Lead and develop your own team of 2-3 analysts, 1 sustainability manager and 2 interns (~5% of your time)

This will require you to:

• Crack data heavy problems using a hypothesis driven approach
• Drive projects from conception to implementation
• Love to help others develop; you enjoy it when others grow due to your contribution
• Act as a senior partner for our entire management team. This means you are a strong communicator and are able to have a discussion at both the strategic and operational level

Are you our perfect new colleague?

• A minimum of five years in top-tier strategy consulting;
• Tangible analytics and/or business development experience; experience in food and/or e-commerce is a plus;
• Experience with decision making and steering business direction;
• Strong communication skills and ability to influence through informal leadership;
• A University Master’s degree;
• Fluency in English, fluency in Dutch is a plus

Furthermore, you are not afraid of leading a team or a cross-functional project and know how to motivate others to reach their goals. You are comfortable working with colleagues irrespective of whether they’re working at HQ in Berlin or at the local offices in the Netherlands. You are eager to develop yourself and the people around you by actively looking for and sharing feedback. You are always looking for opportunities and chances to improve HelloFresh and have a passion for food. You like to work in a fast paced environment and continuously adapt to new business challenges. You will report to the CEO and work closely with colleagues in Amsterdam and abroad.

What we offer

• Make a serious impact on the growth of HelloFresh Benelux
• Learning and development opportunities plus the opportunity to request training specifically for your role and career with us
• Freedom of idea and initiative, execution and implementation of your own ideas
• The opportunity to engage and collaborate with our colleagues across the globe
• A discount on your weekly HelloFresh box
• Our FreshEnergy program including bootcamp, mindfulness walks, Headspace subscription, webinars and other events
• Healthy lunches and fruit in the office (disclaimer: surprise treats from our recipe developers likely to come your way too)
• A collaboration with OpenUp for your mental wellbeing
• FreshFriday inspirational talks with HelloFresh ambassadors
• Discounted health insurance with Zilveren Kruis
• Travel reimbursement to the office
• An amazing team and office Amsterdam check it out here

You’re hungry for more?

• Apply with your CV and a strong motivation to join us! (In English please)
• Next up is an interview with the Director of Business Development to get to know you better and dive into detail of your skills and how you are going to make an impact
• Lastly you’ll have an interview with the CEO

At HelloFresh we celebrate diversity, inclusion, equity and belonging. We are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All employment is decided on the basis of qualifications, merit, and business need. No need to add a photo to your CV or indicate nationality, gender, marital status or other characteristics. We are an equal opportunity employer – everyone is welcome at our table.