Associate Director, Corporate Communications

Job Description

Associate Director Corporate Communications

Job Description:

HelloFresh is in search of an Associate Director of Corporate Communications. The ideal candidate will partner with the Director of PR & Communications for the US as well as with the Global Lead for Corporate Communications (based in Berlin) to help lead our US corporate communications media relations, issues and brand reputation management efforts.

The ideal candidate is an experienced issues manager, passionate about working in a high paced environment and excels at managing different groups of stakeholders. You have a deep understanding of stakeholder needs, communication channel effectiveness, and experience within a global operating environment. In addition, you have a good sense for corporate storytelling and have a strong track record of successfully working with corporate and business media. The person in this role is an individual contributor with visibility and engagement across all business functions.

• Provide hands-on crisis and reputation management expertise and mitigate/manage all US-based crises and issues.
• Develop narratives, statements, talking points, social media and customer care responses, and other collateral as needed to support reputation management both internally and externally.
• Manage the writing, editing, and approvals of internal and external statements, company-wide messages and media responses.
• Identify, track, and address potential threats to the organization by staying on top of developments in the issue and stakeholder landscape both internally and externally.
• Conduct vulnerability assessments, risk analyses, and research to assess critical needs and identify opportunities to enhance reputation.
• Advance crisis and emergency preparedness, creating and executing strategies to protect the reputation of HelloFresh
• Train and prepare senior leadership and subject matter experts for media interviews, community conversations and other events.
• Act as company’s primary spokesperson to general media and business in the US
• Support the global media relations efforts through local storytelling

You are...

• Highly collaborative and have excellent stakeholder management skills
• Experienced in managing critical communications for issues/media relations/crisis communications and have previously worked in a fast-paced environment where you were responsible for maintaining the company's perception and reputation among key stakeholders, including media, customers, team members or investors.
• Passionate about communications and have a strong hands-on approach
• Highly organized with excellent communications skills and a thorough understanding of project management
• A culture fit; someone who interacts with positivity, professionalism, passion, emotional intelligence, and empathy
• Familiar with entrepreneurial and tech-driven creative environments

• A passion for fast-paced issues management
• 7+ years of experience in corporate communications, either in a corporate environment or on agency side
• Previous experience and a track record of managing issues and identifying and crafting response strategies for reputation issues
• Excellent business acumen and an understanding of how this role intersects with other disciplines, including Public Affairs, Financial Communications and Consumer Communications. You thrive in a matrix organization.
• A trusted network of reporters that you work with on a regular basis
• A gift for corporate storytelling with excellent speaking, writing and editing skills
• Previously worked in the food or CPG business is a plus