Senior Director of Business Applications

Job Description

For other positions, some roles may be based outside of our Denver office (as stated in the Job Title). Roles based outside of our Denver office can sit in any of the following 26 states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, NY, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Guild is hiring a Senior Director of Business Technology Applications . This role will assist the VP of IT in providing strategic recommendations, innovative solutions, operational efficiency, and support for Guild’s key Business Technology Applications stack. You will be directly responsible for growing and leading a team of application experts, consultants, architects, developers, and analysts. You’ll work closely with other business units and teams to build and support scalable technology solutions and processes that empower Guild to unlock opportunity for America’s workforce.

As Senior Director of Business Technology Applications you will:

• Oversee the Commercial Business Applications and Finance Business Applications teams to include SFDC B2B, contract management, procure to pay, NetSuite, Adaptive, Stripe, and master data management
• Provide transparent delivery utilizing agile delivery methodology, project reporting, and resource allocation & prioritization
• Build scalable processes and partner with cross-functional business units across Guild to define process enhancements & improvements
• Be responsible for Order to Cash, Master Data Management, and other ERP verticals. Partner with domain and technology leaders to define strategy, vision, and roadmaps
• Provide innovative solutions to meet current needs and to anticipate future needs
• Deliver a long term strategic plan to include setting OKRs for the Commercial & Finance Business Applications teams and leaders and defining goals and expectations for the department to ensure Business Technology meets its mission
• Growing and leading a team of talented engineers and managers including career planning, performance management, and exceptional coaching
• Ensure operational excellence in key processes, drive automation initiatives, and define & report on metrics-driven towards measuring operational improvements
• Optimize and manage the overall Business Technology Applications budget
• Ensure policies and controls are well defined, documented, and communicated and compliance requirements are met

You are a strong fit for this role if you have:

• Deep understanding of SaaS business processes and applications, especially SFDC & NetSuite
• Experience building teams and processes from the ground up and managing large teams with multiple functions and responsibilities
• Demonstrated capabilities managing complex projects and initiatives across an organization
• Experience in a fast-paced, high growth environment and have a proven ability to grow Business Technology applications and solutions as a scalable, performant business partner
• Passion for creating a strategic vision and plan that supports company strategy and growth
• Ability to influence and get buy-in from cross-functional leaders
• Applicable knowledge and understanding of audit controls, compliance, and testing
• Tracked operational metrics and measured success against those metrics
• A knack for identifying gaps and an innate ability to define future direction
• Have a strong desire to innovate and automate processes and technology
• Experience with Agile Scrum methodology, CD/CI, and DevOps

Preferred Competencies

• Understand technical domains and provide architectural oversight to ensure future scalability and flexibility
• Experience managing hybrid teams
• Budget management and optimizing Business Technology spend
• Ability to adjust your approach to best support the business. Each team and each request will be unique
• Experience with audit and compliance (SOC 1 & 2, SOX, and PCI)

About Guild:

Guild is increasing economic mobility for working adults by partnering with the largest employers in the country to offer education as a benefit to their employees via our marketplace of nonprofit universities and education institutions. Guild’s proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion.

Guild is a female-led, Certified B Corporation - and with a valuation of $3.8 billion is one of the highest-valued, privately held education companies in the world, and the only one led by a woman. Guild's investors include Ken Chenault, General Catalyst Partners, chairman and former CEO of American Express, Emerson, LeadEdge Capital, and Iconiq.

Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. Additionally, we feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of $200,000-$230,000 as well as company stock options.

• Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
• Access to a 401k to help save for the future
• We provide 3 weeks of vacation in the first year and an open vacation policy after year 1 to help recharge
• We provide 8 days of fully-paid sick leave, to take the time to heal and or recover
• We provide family-friendly benefits, including 14 weeks of parental leave, employer-paid short-term and long-term disability, employer-sponsored life insurance, and fertility care benefits.

Guild is increasing economic mobility for working adults by partnering with the largest employers in the country to offer education as a benefit to their employees via our marketplace of nonprofit universities and education institutions. Guild’s proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion.

Guild is a female-led, Certified B Corporation - and with a valuation of $3.8 billion is one of the highest-valued, privately held education companies in the world, and the only one led by a woman. Guild's investors include Ken Chenault, General Catalyst Partners, chairman and former CEO of American Express, Emerson, and Iconiq.

Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. We currently offer the following benefits:

• Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
• Access to a 401k to help save for the future
• 3 weeks of vacation in the first year and an open vacation policy after year 1 to help recharge
• 8 days of fully-paid sick leave, to take the time to heal and or recover
• Family-friendly benefits, including 14 weeks of parental leave, employer-paid short-term and long-term disability, employer-sponsored life insurance, and fertility care benefits.
• Well-rounded wellness benefits including access to free and low cost mental health resources and support services
• Education benefits and tuition assistance to help your future development and growth

Guild requires COVID-19 vaccines for all employees and guests attending Guild events or entering Guild offices. As of February 1, 2022 , we will be expanding our in-person vaccination requirement to include booster shots. We will be using both Clear’s Digital Vaccine Card and state-sponsored vaccine passports to verify proof of vaccine. Accommodations or exceptions can be requested for medical or religious reasons.

PRIVACY NOTICE

I understand that I am applying for employment with Guild Education and am being asked to provide information in connection with my application. I further understand that Guild gathers this information through a third-party service provider and that Guild may also use other service providers to assist in the application process. Guild may share my information with such third-party service providers in connection with my application and for the start of employment. Guild will treat my information in accordance with Guild’s Privacy Policy .

I have reviewed and agree to Guild’s Privacy Policy as well as the privacy policies of the third-party service providers used by Guild associated with the application process.