Account Manager

Job Description

At Cogo Labs, we build startup companies from scratch.

Cogo Labs is looking for a data-driven, detail-oriented, self-motivated individual to be our newest Account Manager! We are a collaborative team of technology- and business-oriented entrepreneurs using innovative tools, big data, and intellectual curiosity to build platforms and incubate successful online businesses, fast.

Account Managers are the bridge between our partners and our internal teams. You will be responsible for proactively cultivating and growing strategic partnerships across the digital marketing and technology space. The partners we work with include but are not limited to direct marketers, agencies, SaAS platforms, and technical vendors.

You will ensure the success and growth of our partnerships through excellent relationship managment, strategic planning, and optimization. Your relationships will build over time, as you identify challenges and growth opportunities that you are uniquely capable of solving.

We’re in the business of supporting our partners and our employees equally. If you’re looking to join a team of data- and process-driven Account Managers, who embrace a fun and supportive culture, we want to hear from you!

What to Expect from Cogo:

• Near obsessive use of data to inform business decisions. We believe that efficient growth happens when we make every decision based on solid, well directed analysis.
• Unmatched opportunity. We believe in mentoring people to grow as quickly as they can. Today's new grad hires are tomorrow's leaders.
• Flexibility and novelty. Your role will define itself over time, as you identify the problems that you are uniquely capable of solving. A fun, supportive culture. Happy employees are the most successful. We take care of our own, and not just because it's good business.

What we expect from you:

• Develop excellent relationships with key stakeholders – both within and outside of Cogo Labs
• Become empathetic to partners’ businesses – learn their goals and priorities
• Drive for alignment of our interests and those of our partners
• Independently onboard and manage a diverse group of partners developing strong productive customer relationships
• Support existing partner relationships. Identify and create new opportunities and solutions
• Collaborate internally on areas of potential scale to identify emerging partner needs and growth opportunities
• Build trust everywhere you go – become a trusted advisor to key internal and external decision makers
• Ensure scalability of the work you do – create easy-to-follow playbooks that allow others to join in your success
• Lastly, take ultimate accountability for the success and health of the partnerships you lead

You must have:

• Bachelor's Degree
• Proficiency with Excel
• Basic understanding of data analysis and analytical techniques and methodologies
• Strong verbal and written communicator; writing samples required upon request
• A self-starter mentality, with a willingness to work both independently and collaboratively
• Ability to prioritize, multi-task, and perform effectively under pressure
• Excellent interpersonal skills
• Obsessive attention to detail

Nice to have:

• 1-2 years in digital media or account management
• Experience with online advertising, marketing growth metrics, analytics or finance
• Ability to communicate technical information to stakeholders with varying technical experience
• Background in HTML and/or SQL

Cogo Labs Leadership Principles

1. Take Big Swings

Thinking small is a self-fulfilling prophecy. Leaders strive to spend their time exclusively on what’s important, and they shed the rest. They seek out the highest return on their team’s time and effort.

2. Data Driven

Leaders work backwards from the solution to generate plans. They use data to be sure their time and effort are always leveraged at the most impactful work. They admit when they are wrong and use the data to eliminate their blind spots.

3. Make Moonshine

Leaders create value from spare and under-utilized parts. They’re resourceful and tenacious. They expect and require innovation and invention from their teams, and they find ways to simplify. They are situationally aware; they look for good ideas from anywhere.

4. Insist on the Highest Standards

Leaders keep the standards relentlessly high. They demand high quality products, services, and processes because they deliver high quality products, services, and processes. Leaders solve root problems and ensure that when problems get fixed, they stay fixed.

5. Bias for Action

Leaders run everywhere they go. Many decisions and actions are reversible and don’t need extensive study. Leaders value calculated risk taking because they know that in business, speed wins.

6. Have Integrity; Earn Trust

Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is difficult or embarrassing. Leaders are not arrogant. They benchmark themselves against the best and identify their gaps.

7. Hire and Develop the Best

Leaders raise the bar with every hire and promotion. They want to work with other leaders. They recognize exceptional talent and enthusiastically propel them throughout the organization. Leaders are serious about their role in coaching others.

8. Ownership

Leaders think long-term and don’t sacrifice long-term value for short-term results. They own all the inputs to their business. They act on behalf of the entire company, beyond just their own team.

9. Disagree and Commit

Leaders respectfully challenge decisions when they disagree, even when doing so is uncomfortable or awkward. They have conviction; they do not compromise in the name of social niceties. Once a decision is reached, they commit wholly.

10. Dive Deep

Leaders operate at once with immense perspective and granular detail. No task is beneath them. They audit frequently, and they are skeptical when metrics and anecdote differ.

11. Deliver Results

Leaders focus their time on the key drivers for their business. They pursue them obsessively to deliver results with the right quality and in a timely fashion. They rise to the occasion and never compromise.