Manager, People Operations

Job Description

Welcome to Sidebench! Interested in advancing the outcomes in the health of people and the planet through design, technology, and partnerships? Does solving some of the most complex problems in healthcare and climate tech get you fired up?! Read on. About us Sidebench is an award winning custom product studio tackling some of the hardest problems in the world through innovative software solutions. At Sidebench we operate in empowered product teams that are purpose built to solve hard problems in ways that work for our clients, that their customers love, and make the world a better place. Sidebench been recognized as Fast Company's Best Workplace for Innovators 2021, one of the fastest growing (Inc 5000 5 years running) and most entrepreneurial (3x Entrepreneur Magazine's E360 Award) companies in America, and for the positive impact we are making through our work (American Hospital Association’s Innovation Challenge Winner, Fast Company's Best Apps for our Children’s Hospital app, BuiltInLA's Top Social Impact companies). Why join the team? We value a give-first mentality, empathy, curiosity, earning trust, challenging our own inertia, and playing the long game, and when we think about the future, both immediate and distant, we aspire to be an unconventional catalyst that helps create a world where all people thrive. As a team, we strive to strike the balance between work and our personal lives and encourage our team members to exercise their unlimited PTO, find a cool course to take using our annual education stipend, make your mental health a top priority through our partnership with Talkspace, and plan for retirement through our 401k matching program. Role Overview Role Mission A successful People Operations Manager improves company culture, increases employee engagement, pushes DE&I initiatives forward, and fuels business growth. Role Description As the People Operations Manager, you will be viewed as an influential HR expert and have direct access to leadership and the opportunity to make a significant impact to the business. You will be focused on creating a culture and environment that keeps employees engaged, high performing, and proud to work at Sidebench. You'll be responsible for managing the team’s overall employee experience and partnering with the leadership team to ensure effective collaboration within and across all functions. Responsibilities Employee Retention, People Development, and Performance Management - Upon developing an understanding of the strategic goals of the organization in partnership with the leadership team, provide strategic business partnership & coaching to managers and leaders across the organization - Managing and improving the onboarding process to further engage new hires, and introduce the culture of the company in a meaningful way - Conduct exit interviews and manage the offboarding process - Foster a feedback culture where data is utilized to create specific and measurable actions in partnership with leaders, and being seen as a trusted advisor to employees - Manage the current HR systems and programs, and identify new areas of opportunities for implementations (i.e. employee recognition programs, celebrating milestones, mentorship opportunities, etc.) - Enhance and continuously improve career ladders, facilitate trainings, and foster a growth mindset across the company - Design a way to collaborate with varying working styles, encourage ways for employees to think through their own impact to the business, and create an environment where continuous learning and growth is celebrated - Manage and implements processes and performance management systems that recognizes and rewards top talent - Identifying areas of opportunities and trends within the business to enhance workforce retention, and build a sense of community within the teams - Demonstrates empathy, active listening, and high emotional intelligence to navigate through difficult conversations - Manage and drive the annual performance management processes, and make recommendations as needed - Act as a liaison for vendor and consultant relationships Help Grow and Manage the Business - Provide data analysis and propose solutions based on business needs - Create and launch employee surveys (i.e. biannual employee survey, pulse checks, 30/60/90 day check ins) and strategize with the leadership team on commitments and action items - Maintaining HR systems, manage and analyzing people metrics to define clear actionable insights and plans - Maintains a holistic view of the business and uses - People tools to achieve goals - Coordinate goal setting and tracking for the organization and help employees align their individual objectives to the company goals - Organize and improve company wide communications like All Hands, Pulse Checks, Team Weeks, etc. Work closely with executive team members to better understand the needs of the company and find ways to help solve for them - Develop and implement HR policies and practices to ensure compliance regulations - Cultivating a great reputation as an employer through developing the employment brand and recognition - Managing employee benefits programs Ensuring compliance with laws and regulations Areas of Focus - Employee lifecycle & engagement - Employee Performance Management - Onboarding - People/Talent Development - Employee Recognition - Culture Development - Team Events - Offboarding Apply for this job