Customer Project Specialist (Imaging Systems) - East Zone

Job Description

Job Title

Job Description

CANDIDATES NEED TO BE NEAR NY - HUDSON VALLEY AREA

Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips. Employees with a sincerely held religious belief and/or disability impacting their ability to obtain the COVID vaccine can request a reasonable accommodation.

If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs

In this role, you have the opportunity to support the Zone Management Team and project managers in the designated installation area. Monitor and maintain project data and support the timely closure of project activities/milestones to provide standardized project delivery and to meet Zone forecasts. Full support of project managers, including but not limited to site checks, customer meetings, technical follow-up, drawing submittal, etc. Position may be required to travel to various parts of the Zone for 1-3 days as needed. Focused attention will be on LSP accounts. This involves occasional interaction with external customers on the scheduling and planning of the order. Position involves extensive interaction with all levels of management (e.g. Sales, Service, Clinical Education, OM, BUs).

Responsibilities

• Full support of project management activities as assigned by full-line Customer Project Manager and/or Turnkey Project Manager
• Execute tasks effectively and efficiently to ensure a superior customer experience for assigned LSP(s)
• Work with customer and internal resources to successfully implement assigned projects
• Ensure resources are allocated correctly to respective projects, resource extensions, project updates/notes
• Update the Issue/Action log – follow up with respective owner with reminder 2 weeks out as well as at due date, enter updates
• Support Customer Project Managers with documentation, specific admin responsibilities while they are at customer sites, etc.
• Taking Meeting Minutes and disperse post meeting
• Create initial build out of SOLiD project timelines
• Document Lessons Learned throughout the project
• Spend time with experienced Project Managers with the goal of taking on a full PM role in 1-2 years
• Develop knowledge and understanding of project management (e.g. SOLiD/PMP)

To succeed in this role, you should have the following skills and experience

• High knowledge and understanding of site drawings and translations to contractors and architects
• Knowledge of Project Management training – PMI methodology
• BA or BS
• Experience in working within cross functional teams/ Stakeholders
• Good communication skills (Verbal & Written)
• Ability to negotiate and work without direct authority
• Strong MS Office skills
• Coordination skills
• Analytical, systematic working style
• Significant travel in the designated area (estimated at 40-50%).

In return, we offer you

At Philips, we are driven by our mission to improve the lives of 2 billion people per year by 2025, and every day we move closer to achieving our goal by creating cutting-edge solutions that lead to confident diagnosis, improved care, and increased quality of life for patients. If you are interested in driving action to improve patients’ lives so they get home healthier and faster and stay there longer, then this position is poised to help you achieve that goal.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

Our benefits can be found here: https://www.careers.philips.com/na/en/total-rewards-at-philips.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

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It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Opportunity Employer/Disabled/Veteran