Internal Communications, APAC

Job Description

Who we are About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

We, too, are growing quickly around the world. Keeping Stripes everywhere informed, engaged, and connected demands a lot of thoughtfulness, empathy, and willingness to research and experiment. Our global Internal Comms team is looking for someone with the strategic mindset and ingenuity necessary to scale all that makes us uniquely Stripe. This person will primarily work to execute our company internal communications strategy in our Asia Pacific (APAC) region, while also working with employees in all corners of the company, including executive leadership, to tell the story of Stripe and continually show how we all fit into a rapidly growing and evolving company. The ideal candidate is intellectually curious, people oriented, and culturally competent, and they must be a skilled writer with exacting editorial standards.

What you’ll do

• Design and execute creative internal communications programs and content that keep our growing team in APAC aligned and connected to leadership, promote employee engagement, and help to scale Stripe’s culture.
• Partner with the External APAC Comms team and leaders across Stripe to shape and deliver effective communications, whether through writing, live address, or digital media.
• Facilitate productive feedback loops across the company and collaborate with Stripe leaders to develop timely responses.
• Moderate and manage the flow of cross-company information to minimize noise and promote organizational consistency.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Exceptional written and verbal communication skills (English fluency is a must, and competency in Mandarin, Japanese, or Hindi would be helpful) and impeccable people skills. You balance rigor with empathy (and levity!), producing excellent results because you’re in it for the good of those around you. 7-10 years of experience in developing effective communications strategies and/or change management strategies, preferably in a high-growth environment. Adaptation is your sport.
• A comprehensive understanding of the unique cultural complexities of the APAC market. Preferred qualifications
• A penchant for working from first principles, converting challenges into opportunities, and seeing what’s on the horizon. You understand that no change occurs in a vacuum.
• A strong ability to develop relationships and work with employees in all functions and at all levels, from interns to executives.
• A strategic mindset, coupled with the ability to sweat the details.
• A willingness to work across different time zones to ensure smooth communication across our global offices.
• Strong working knowledge of digital communication channels and processes, including Slack, G Suite, and Zoom.
• A home base in Singapore or be willing to relocate.