Sales Development Representative (Entry-Level)

Job Description

Who we are Our mission at Nylas is to turn communication into inspiration and insight. We empower over 100,000 developers and over 900 companies all over the world to access, parse, and gain insights from communications data to provide better experiences for their customers and users, all while providing top tier security and compliance. To achieve this vision, we’ve raised over $175M from Tiger Global, 8VC, ScaleUp, Spark Capital, Slack, and more. We have a huge market (every company that builds software) and a massive opportunity (the world runs on communication and data). By continuing to hire exceptional people from all different backgrounds and perspectives, we have the opportunity to make Nylas one of the biggest, most successful and equitable technology companies in the world. Why Nylas Nylas is an advocate for the well-being of our employees. We trust our employees and give them the autonomy to achieve their goals without focusing on when, where, and how they get there. We are a flexibility first workplace. That means if you have a preference for working fully remote, going into the office every day, or anywhere in between, we support that working style. but if Nylanauts want to work from an office, we have hubs in San Francisco, Denver, New York City, Toronto, and London. We are also strong supporters of internal and cross-team mobility and growth. We want Nylas to be a place where anyone can be supported to grow, learn, and become the best at what they do. We’ve been named a top Startup for career growth and development by Forbes , Great Places to Work, and Comparably ! From our CTO + Co-Founder, Christine Spang: “We have a number of folks on the team who started as an individual contributor and became staff level or leaders in their area. I personally love seeing people reach their full potential and become successful at Nylas.” The Role: The SDR Role is a critical part of the Nylas sales and marketing organization and is the first point of contact for any business expressing interest in the Nylas platform. This role works directly with the sales and marketing teams in their day to day and will be a part of the growing Business Development team. This role is a remote-based position. What You'll Do: - Interact with new prospects via our chatbot to understand the business solutions these clients are seeking, answer basic Nylas product questions, identify the time frame and primary decision maker for the purchase, and develop rapport with clients before forwarding the created opportunities to the Sales team. - Qualifies all sales leads based upon specific lead qualification criteria definitions. - Learns and demonstrates a fundamental understanding of the product set and clearly articulates value propositions of additional products to existing customers. - Develop a strong working relationship with the Sales Team to facilitate the creation of valid opportunities. - Consistently ensures that business is conducted with integrity at all times and that behavior aligns with Nylas core competencies, policies and procedures. Qualifications: - Bachelor's degree OR 1 year of relevant work experience is preferred. - Sales or Marketing internship experience is desired. - Exposure to effective sales processes and methodologies is desirable. - Excellent communication skills both verbal and written. Articulates thoughts and ideas clearly, concisely, and persuasively with velocity - Has the ability to quickly engage others over the Chatbot and create a positive impression of Nylas. - Strong organizational and follow-up skills. - Self-motivated, resilient and optimistic. - Driven by metrics with an attention to detail. Perks and Benefits: • Nylas Alumni Fund : after 3 years employment, Nylas will invest $20k into your seed round if you decide to start your own company • Unlimited Paid Time Off (PTO): we take this very seriously as we care about the well-being of our employees • Healthcare: 90% premium coverage for medical, dental and vision for you and your family • One Medical onsite and tele-health membership for you and dependents • Additional: Health and DC FSA, Life insurance, with options for STD, LTD • Retirement Plan: match up to 3% of annual salary for 401k or RRSP contributions • Education Stipend: $1k annual education & development benefit • Perk card: $150 per month towards health, wellness, and other perks via Assembly • Cell Phone: $50 per month stipend towards cell phone reimbursement • Fully Paid Parental Leave: 12 weeks parental leave (maternity & paternity) Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with your application, find another team that might be better suited to your skills, keep in touch for future opportunities, or thank you for your time. Equal Opportunity Employer: Nylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations. Nylas is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also EEO is the Law . Apply for this job