Office Operations Specialist

Job Description

Optoro is a fast-growing technology company that is revolutionizing the retail industry. Every year, more than 15% of retail goods are returned or simply never sell. This creates tons of unnecessary waste and costs retailers billions.

Our mission is to make retail more sustainable by eliminating all waste from returns. Our technology platform connects a seamless online returns experience with efficient supply chain processing and best in class reCommerce, so that retailers can improve outcomes across all points of the returns lifecycle.

Backed by some of the top investors in the country - including Kleiner Perkins, Revolution Growth, and UPS - Optoro is powered by its collaborative, unconventional, and resourceful employees who love solving big problems. We are looking for individuals with similar creativity and energy to help build a lasting company focused on the triple bottom line.

Job Purpose

The Office Operations Specialist will provide day-to-day administration and operations for our growing company.

This role must be on-site at our corporate office located in Washington, DC, with some flexibility of working remotely.

Office Management

• Maintain a clean, safe and reliable work environment - including kitchen cleanliness; conference room maintenance and common area accessibility.
• Vendor Management; compost, AED machine, shredding, identifying new vendors, etc.
• Enable greater office efficiency by designing systems, office layout, and creating office procedures.
• Serve as the primary point of contact for the building management on all operational inquiries and projects.
• Manage front desk operations and schedulingj
• Manage inventory of office supplies, equipment, and pantry items for kitchen/common space.
• Manage incoming and outgoing mail and shipments
• Manage IT support interactions and coordination of office machines maintenance
• Manage office security and access for employees and visitors
• Plan and coordinate on-sites/off-sites, gatherings, all-hands meetings
• Assist the T&C team with in-office events
• Coordinate facilities maintenance and repairs as needed and manage associated landlord interactions
• Compile and process expense reports, reimbursements, etc. in an accurate and timely fashion
• Support HR, IT, the executive team, and the Chief of Staff to the CEO as requested
• Lead the Recruitment Coordination function; responsibilities include but are not limited to:
• Coordinate with candidates and hiring teams to schedule phone, onsite and virtual interviews
• Manage candidate activity and job postings in the Applicant Tracking System (ATS) in a timely manner
• Provide follow-up correspondence to candidates on recruiting status via phone and email
• Arrange candidate travel and process travel-related expenses using Expensify
• Collaborate with the recruiting team to plan and execute career fairs and other recruitment related events
• Serve as the main point of contact for onsite interviews by greeting candidates, providing office tours and shepherding candidates through their visit
• Provide support during the post-offer stage of recruitment processes (coordinate on-boarding meetings, track and file new hire paperwork, process background checks, etc.)

Required Skills/Experience:

• Bachelor's Degree
• Anticipatory mindset
• 2+ years experience in a professional environment
• Exceptional organizational skills that reflect ability to perform and prioritize multiple tasks seamless with excellent attention to detail
• Able to prioritize and manage multiple tasks
• Demonstrate proactive approaches to problem-solving with strong decision-making capability
• Strong written and oral communication skills; comfortable communicating with and building relationships with various stakeholders including the leadership team, staff, clients, investors, and board members
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
• Proficient with both the Google suite and the Microsoft suite of applications
• Warmth, humble mentality, resourcefulness, impeccable judgment and ability to be decisive to keep progress moving forward

Optoro is an equal opportunity employer.