Senior Account Executive, Enterprise

Job Description

Your Impact on our Mission

Zocdoc’s most important asset is our people. As an Account Executive, you will serve as key trusted advisors to Zocdoc’s largest clients. Working closely with various internal teams (Client Success, Product, Engineering, Operations), you ensure that our Enterprise clients are set up for success and growing on our platform.

You’ll enjoy this role if you...

• Enjoy owning your own book of business
• Excel at leading strategic conversations with both internal and external executives
• Leverage data to create actionable insights that will directly inform client strategy
• Have an interest in the Healthcare or Consumer Technology
• Are motivated by clear metrics and targets

Your day to day is...

• Identifying and executing on business development opportunities including provider expansion
• Forecasting organic and inorganic growth projections across accounts
• Building strategic relationships with existing clients across all functional areas (i.e. Operations, Marketing, Strategy, etc.) at the executive level and establish a trusted adviser relationship
• Taking a proactive approach in identifying opportunities utilizing data and tools to improve booking performance
• Developing, managing and executing against operational and commercial account strategies while holding clients accountable for their responsibilities in the partnership
• Preparing for and leading regular business review discussions with client project lead and decision maker/executive teams with key takeaways and next steps
• Providing guidance and support for the Client Success team supporting your accounts
• Collaborating with an interdepartmental team of engineers, project managers, operations workers, and sales executives to ensure our clients are set up for success
• Up to 25% travel

You’ll be successful in this role if you have...

• 7-10 years of account management, business development, or other client services experience
• A proven track record of building and maintaining C-Suite level client relationships
• Experience with Microsoft PowerPoint, Excel, and Tableau
• Exceptional written and oral presentation skills
• Strong analytical skills

Benefits:

• Flexible, hybrid work environment
• Unlimited PTO
• 100% paid employee health benefit options
• Employer funded 401(k) match
• L&D offerings + a free LinkedIn learning account
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive parental leave
• Cell phone reimbursement
• In office perks including:
• Catered lunch everyday along with snacks
• Commuter Benefits
• Convenient Soho location