Employee Engagement Specialist

Job Description

Who We Are

Cogo Labs is a venture studio located in Kendall Square, Cambridge with a proven track record of turning great ideas into fast-growing, successful companies. We are a team of brilliant engineers, analysts, and entrepreneurs who use innovative tools, big data, and intellectual curiosity to build startup companies from scratch.

About the Role

We're looking for an Employee Engagement Specialist to join Cogo on our Platform Team as a key member of our organization. In this role, you will be responsible for providing a positive experience for those within Cogo’s ecosystem, maintaining programs that support employee retention, and executing on key workstreams to support our members and founding teams.

This is the perfect opportunity for someone who wants to gain experience serving as a part of a people operations function. Our team is looking for an enthusiastic and pro-active individual who can wear multiple hats while supporting a 5-star experience. An ideal candidate will possess the ability to think & execute strategically and serve as a cheerleader for Cogo’s culture and values.

Responsibilities

• Provide founding teams with a high-quality customer experience and lead initiatives that will serve to further platform user engagement
• Manage logistics, communications, and relationships with both internal and external members, including our project leaders, vendors, and platform employees.
• Contribute both strategically and tactically to platform team workstreams (e.g. employee retention, recognition programs, workforce analysis and planning, people operations, talent, branding, etc.)

Who You Are

• Organized, action oriented, and passionate about customer experience
• A strong communicator who can work both independently and collaboratively
• Analytical, academically inclined (a lifelong learner), and comfortable storytelling with data
• A person of high ethical standards who can responsibly manage and maintain confidential information
• Someone who is excited by new projects, ambiguity, and problem solving
• You would be a great fit for this role if you have experience in any of the following:
  • Human Resources, People Operations, or related
  • 2+ years of professional experience and/or 1+ years post advanced degree (preferred)

Cogo Labs Leadership Principles

1. Take Big Swings: Thinking small is a self-fulfilling prophecy. Leaders strive to spend their time exclusively on what’s important, and they shed the rest. They seek out the highest return on their team’s time and effort.
2. Data Driven: Leaders work backwards from the solution to generate plans. They use data to be sure their time and effort are always leveraged at the most impactful work. They admit when they are wrong and use the data to eliminate their blind spots.
3. Make Moonshine: Leaders create value from spare and under-utilized parts. They’re resourceful and tenacious. They expect and require innovation and invention from their teams, and they find ways to simplify. They are situationally aware; they look for good ideas from anywhere.
4. Insist on the Highest Standards: Leaders keep the standards relentlessly high. They demand high quality products, services, and processes because they deliver high quality products, services, and processes. Leaders solve root problems and ensure that when problems get fixed, they stay fixed.
5. Bias for Action : Leaders run everywhere they go. Many decisions and actions are reversible and don’t need extensive study. Leaders value calculated risk taking because they know that in business, speed wins.
6. Have Integrity; Earn Trust: Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is difficult or embarrassing. Leaders are not arrogant. They benchmark themselves against the best and identify their gaps.
7. Hire and Develop the Best: Leaders raise the bar with every hire and promotion. They want to work with other leaders. They recognize exceptional talent and enthusiastically propel them throughout the organization. Leaders are serious about their role in coaching others.
8. Ownership: Leaders think long-term and don’t sacrifice long-term value for short-term results. They own all the inputs to their business. They act on behalf of the entire company, beyond just their own team.
9. Disagree and Commit: Leaders respectfully challenge decisions when they disagree, even when doing so is uncomfortable or awkward. They have conviction; they do not compromise in the name of social niceties. Once a decision is reached, they commit wholly.
10. Dive Deep: Leaders operate at once with immense perspective and granular detail. No task is beneath them. They audit frequently, and they are skeptical when metrics and anecdote differ.
11. Deliver Results: Leaders focus their time on the key drivers for their business. They pursue them obsessively to deliver results with the right quality and in a timely fashion. They rise to the occasion and never compromise.

Cogo Labs is an equal opportunity employer and individuals seeking employment with us are considered without regards to race, color, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.