Senior Manager, Communications and Strategy

Job Description

Do you believe creators should get paid fairly for their work? Yeah, so do we.

And that’s what Patreon is all about - we’re building the future of the creative economy, where creators and their fans come first. Where middlemen and streaming services don’t call the shots. Where artists can build a community around the work they love.

Patreon is a platform that powers creator-patron memberships and communities. We help creators by providing the tools, insights, and education they need to run their creative businesses and grow their audiences.

In the last year alone, we’ve doubled the number of users on the site and paid over a BILLION dollars directly to the creators on our platform.

What you’ll do:

• Generate high quality content that is relevant, easy to understand, and approachable
• Update and implement internal communication strategy, events, and community building moments
• Advise partners and departments across the business on the best internal communications approach, to help them achieve their goals in respect to what employees think, feel and do
• Analyze the effectiveness of our communication and engagement strategies, building responsive strategies informed by the experience of our employees
• Inform and execute employee experience strategy, collaborating with Sr Leadership, People, communities, local site leads, and others to enhance employee experience and foster community
• Plan and execute initiatives supporting the employee experience strategy, including engagement, culture, talent acquisition initiatives, and more
• Develop and manage internal communications strategy to represent and shape group culture, effectively communicate strategic priorities, and provide clear messaging for a global audience
• Build annual calendars for employee experience and communications activities based on strategic priorities and business cadence
• Generating learning curriculum and experiences that guides to specific business outcomes
• Leveraging business objectives and outcomes to guide the internal communications and events strategy

Traits and experience you possess:

• Engineering and Product community management
• Learning and development experience, driving deep understanding of business objectives driving toward specific outcomes
• Internal communications support and drafting
• Editorial Calendar management
• Event organization and project management experience