Virtual Practice Manager

Job Description

DESCRIPTION

At quip, we design and deliver delightful products and services that keep your mouth healthy.

We are seeking a Virtual Practice Manager who will oversee the patient aligner experience and administration of the virtual practice.

RESPONSIBILITIES

• Managing and responding to inbound sales/booking inquiries, via phone or online
• Assist with scheduling patient appointments and coordination of records
• Overseeing patient-management software, ensuring accurate records and reporting
• Building and supporting relationships with network practices and quip internal teams
• Support practice Dentists and Orthodontists on case management and patient coordination
• Build cross functional relationships with quip’s CX team to address customer/patient concerns

• 2+ years dental office experience
• Prior experience implementing procedures and policies
• Knowledge of safety regulations and compliance standards
• Excellent organization skills and digital file maintenance
• High level of computer proficiency
• Excellent communication skills both verbal and written
• Ability to work independently and exhibits strong problem solving skills

BENEFITS

• You'll be working in a high energy, fast-paced environment helping us make oral care simple and effective!
• An office located in the heart of DUMBO with breathtaking views of Manhattan Bridge (this role will have remote flexibility)
• Competitive health and dental benefits
• Offer competitive paid parental leave policy for qualifying employees
• Flexible work from home options
• Competitive vacation policy
• 401k Benefits
• Employee Referral Program
• Competitive compensation package with stock options at a high-growth startup
• Your very own quip with an unlimited subscription plan
• The opportunity to help us make oral care more simple, effective and accessible

About quip

quip is a modern oral health company launched in 2015 that provides thoughtfully designed personal oral care products and professional dental care services through a digital platform that makes oral care more simple, accessible, and enjoyable. The current personal care offerings include a wide selection of American Dental Association accepted (ADA seal) adult and kid electric toothbrushes, smart brushes, refillable floss pick and string, refillable mouthwash and gum, all kept fresh with a refill delivery service. quip’s professional platform, which is behind quip Aligners and quipcare, is part of the company's future vision to connect personal care, oral health monitoring and professional care in one digital oral care companion app that helps access and manage all your oral care needs and guide and incentivize good oral health habits.

quip is committed to promoting equality, inclusion, and diversity beyond your brushing routine. We believe our company is better equipped to care for every mouth when we listen to fresh perspectives from every voice, and in doing so, we build an equal-opportunity team of the brightest minds (and mouths)—regardless of race, gender, age, religion, sexual orientation, identity, or any other trait that makes you you. By celebrating and supporting our differences, we will thrive in our mission to improve oral health for all.