Sales Operations - Graduate (UK) | TheFork

Job Description

Sales Operations - Graduate (UK)

Welcome to our fabulous world. 🍴We are TheFork. Our mission is to bring happiness through amazing dining experiences, thanks to our 3 main products :

📱 TheFork App : the restaurant discovery and booking app for every occasion

🖥️ TheFork Manager : the tool to digitize restaurant operations and be in full control of your business

💳 TheFork Pay & gift cards : the new and amazing dining payment experience

Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the leading dining platform across Europe and Australia. We are experiencing an exciting period of growth, and we need the greatest folks onboard. Together, we will make our wildest dreams come true! We strongly believe that our mission can only be achieved if we also bring happiness to our working environment. We do this by providing a flexible, multicultural and positive environment where each individual has the space to grow.

We nurture this happy culture through our core values: We are better together - We act like an owner - We genuinely care for our users and customers - We believe in transparency - We never stop learning - Speed wins

Oh! And we are also part of the big Tripadvisor family ❤️

With love,

Your future buddies, the Forkies.

Who we are:

TheFork team aims to inspire and enable people to confidently discover, experience and share food. We operate under a shared set of values that define how we do business and how we interact with our colleagues, our partners, our customers and our food community. We strongly believe that building a diverse workforce of people from all walks of life helps us have a richer, more vibrant, more successful workplace.

Overall, the Sales Operations team is in charge of running smoothly and continuously improving Sales operations in a scalable way, to increase sales revenue & productivity. In relationship with Central and Local sales teams.

What you will do:

• Operational Excellence
• Support the different Sales teams (acquisition and farming) in the cleaning of SF database - leads duplicate, contacts optimization, group parents...
• Proactively identify process inefficiencies to maximize operational efficiency in collaboration with Sales, Product & Marketing teams
• Admin and onboarding tasks for SevenRooms connect
• Analytics
• Conduct ad hoc analysis to identify sales & processes improvement and help business stakeholders to take decisions
• Help building reporting to follow up on sales performances (i.e., preparing weekly reports for the Sales and Marketing teams)
• Project Management:
• Help implementing sales projects to improve tools, processes and have a direct impact on the business
• Based on local & central feedback, propose improvements to build the strategic roadmap in coordination with marketing & product teams

Who you are:

• A recent graduate - we are looking for the future talent of TheFork. The right attitude is crucial!
• Data lover and good excel skills
• Problem solver, process and results oriented
• Communication skills to interact with various local and central stakeholders from different seniority levels
• Excellent organization & time management
• Humble and eager to learn
• Fluent in spoken and written English (other languages are a plus)
• 1st experience in consulting or project management in a fast-paced and international environment would be a plus
• Previous experience with Salesforce is a plus

What we offer:

😄 An awesome team (not everybody like our jokes, but we try our best)

🏠 A Fixed Term Contract - 6 months (that can be useful in life)

⚖️ Flexible working environment (2 days home office per week)

💸 Competitive fixed salary

🌎 International teams - More than 30 nationalities and 16 offices worldwide

🏳️‍🌈 Highly inclusive working environment

🎓 Continuous learning and development programs

🍴 Amazing offices with dining, coffee point on each floor, and leisure area

🎤 Team building events (we love karaoke. A lot. A lot.)

If you are the right person and you are thrilled to join TheFork don’t miss this chance and apply. We look forward to meeting you!

We believe that we are better together, and at TheFork we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At TheFork, we want you to bring us your unique perspective and experiences, so we can collectively keep disrupting the restaurant industry and go from good to great.

#LI-AD2