Sales Support Specialist

Job Description

ABOUT THE ROLE

The Sales Support Specialist provides administrative support services to the Peloton Commercial Sales department. Responsibilities cover a wide variety of tasks that require attention to detail, collaboration with cross-functional teams, and clear communications. Areas of support may include, but are not limited to, report preparation, data reconciliation, creation of purchase order requests, coordination of meetings, and special projects as they arise. This position involves a high degree of interaction with all levels of management, internal team members, and external customers. Tasks range from simple to complex. Organization, follow-through, flexibility, and systems knowledge are important factors to being successful in this role. The Sales Support Specialist will be expected to work with minimal supervision while performing multiple tasks. This position reports to the Director of GTM Operations and Systems.

YOUR DAILY IMPACT AT PELOTON

Sales Rebates

• Generate and reconcile a high volume of monthly, quarterly, and annual rebate reports for Precor and Peloton Commercial customers in accordance with contractual agreements.
• Send customized sales reports to customers, using customer portals where required.
• Manage payment process, from creating purchase order requests for customer rebates to coordinating payments withFinance.
• Maintain an accurate record of all contractual agreements that include rebates and communicate updates to cross-functional teams.
• Develop monthly rebate accrual estimates and communicate to Finance. Strategic Account Agreements
• Manage the strategic account agreement request and approval processes working closely with Sales, Finance, and Legal.
• Maintain an accurate record of all agreements and keep Salesforce accounts current with proper documentation.
• Oversee tracking and execution of arranged payments working closely with Sales and Finance.

Utilization Reports

• Create and update equipment utilization reports for customers and Sales teams.
• Schedule and maintain the automated delivery of utilization reports.
• Performs other duties as assigned.

YOU BRING TO PELOTON

• 3+ years of sales support experience
• Proficient skills using Excel.
• Experience using SAP, Salesforce, and reporting tools such as Business Objects and Looker.
• Familiar with Google Suite (Gmail, Drive, Calendar, etc.)
• Ability to problem-solve using critical and creative thinking to identify and resolve issues
• Ability to handle multiple projects at one time and complete tasks efficiently and quickly
• Constant attention to detail and strong organizational skills.
• Excellent written and oral communication skills
• Self-motivation to provide excellent support in a professional and courteous manner.
• Ability to prioritize tasks and work well independently.
• Desire to work in a fast-paced, changing environment.
• Takes a no-excuses approach to making things happen and takes responsibility for own actions and results.

#LI-KG2 #LI-Remote

ABOUT PELOTON:

Peloton is the leading interactive fitness platform globally, with a passionate community of 7 million Members in the US, UK, Canada, Germany, and Australia. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that motivate its Members to commit to their fitness journeys. An innovator at the nexus of fitness, technology, and media, Peloton reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, world-class streaming digital fitness and wellness content, and best-in-class fitness experts and Instructors.

At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.

Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email: [email protected]

Peloton values the side-by-side collaboration that comes with working together in an office. Our Hybrid Working Policy requires team members in US office-based roles to be in the office every Tuesday, Wednesday and Thursday.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @ onepeloton.com email address.

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.