Website QA Analyst - US

Job Description

Hi! Before diving into the job details, let's give you some context on who we are and what to expect when joining the team.

Typeform has seen significant change since it was founded 10 years ago. We’re expanding from a small Barcelona-based business to a truly international and remote company. Our vision is a world of more personal business relationships. We believe we can create that world by living our mission: To bring people closer with better conversations .

To do so, we look for people who are curious, ready to own their objectives, and passionate about taking organizations to their next chapter. But we are aware it’s not for everyone, our environment is perfect for those willing to become a change agent and roll up their sleeves to build our rocket ship.

About the Role

We are looking for a QA analyst to work on the next generation of innovative web applications. This role is focused on testing web applications on mobile devices for, Web, Android, and iOS client platforms. This position requires a self-motivated and dynamic individual with strong technical and communication skills who can contribute to a team environment. Our team practices agile, fast-paced development that relies heavily on a tight relationship between Engineering and QA. The ideal candidate enjoys working to identify difficult problems, triaging their source and scope, and communicating closely across engineering teams to drive resolution. This individual wants to make great software and cares about getting the little details right. The candidate is expected to have the ability to design, create, and run test plans and the ability to take part in cross-functional collaboration with development, client, and server teams, and the ability to thrive under pressure.

You will report to the Sr. Director of Digital Experience.

Things you will do:

• Create detailed, comprehensive, and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate with other team members testing activities
• Execute test cases and test cycles for each new release
• Identify, record, document thoroughly, and track software defects
• Track quality assurance metrics, like open defect counts and defect densities
• Support Customer UAT and triage issues originating from Customer or support channels
• Liaise and support other internal teams (other client or server teams, developers, Product Owners, etc.)
• Review requirements, specifications, and technical design documents
• Develop QA Best Practices and enhance existing test processes and reporting

What you already bring to the table:

• 10+ years of product testing experience and a Bachelor’s Degree or equivalent professional training in Computer Science – Web Development
• Excellent communication and reporting skills.
• Knowledge of Agile development methodology.
• Experience with Web Client tools for taking logs and crash reports
• Experience in performance and benchmark testing of Web Applications.
• Experience with Confluence, JIRA, Git, Eclipse, or IntelliJ.
• Experience working with in-house creatives studio teams or agencies
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Detail-oriented, metrics, and deadline-driven.
• Passion for learning and implementing new tools
• Experience in B2B/SaaS marketing

Today, Typeform already empowers over 140,000 customers from more than 150 countries. To fulfill our vision (Bring people in) and mission (to bring people closer with better conversations), our 500 remote Typeformers from 55 different countries come together to live up to and deliver on that promise.

In addition to being a validation of what we've built, our recent $135 million Series C funding round will fuel us to accelerate our product development, nurture emerging technologies, expand headcount, and deepen strategic partnerships across our platform with this investment.

Why? Simply because 89% of companies say online is their principal customer interaction channel.

Yet, only 34% of companies treat customers as unique individuals.

Are you ready to join us and make a difference?

* Typeform drives hundreds of millions of interactions per year, powering conversational, human-led experiences all over the world. We are proud to be an equal opportunity employer. We celebrate diversity and do not tolerate discrimination and harassment of any kind, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We believe that by celebrating our differences, we can win together.

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