Deal Desk Analyst

Job Description

Narvar is Growing! We’re hiring a Deal Desk Analyst (100% Remote) to join our high-performing team. You get to collaborate with sales to facilitate the sale of our product to customers, helping them create memorable experiences for their customers! Success in this position becomes a building block to a career path as a sales operations professional and beyond.

The role as a Deal Desk Analyst on our Sales Operations team, you will be a powerful advocate who partners with our global sales team to drive revenue, by helping them execute deals, and remove internal roadblocks. You will act as a trusted sales guide for complex deal structures and terms that mutually benefit both our external customers and internal cross-functional teams, think critically and proactively to identify improved processes and approaches and synthesize information from multiple sources to drive deal execution across all sales verticals.

Day-to-day

• Ensure adherence to our pricing, quote to contract processes and policies for our sales team
• Craft proposals as the go-to liaison between our sales team and legal/finance
• Develop an in-depth understanding of licensing models and recommend contract structures
• Maintain scalable operations to increase contract velocity and efficiency
• Partner with cross-functional teams including Revenue Accounting and Legal to review or address revenue recognition concerns for non-standard deal structures.
• Serve as the point of contact and subject matter expert on deal constructs, special pricing, operations, and revenue policies for ad hoc troubleshooting of deal issues and sales escalations.

What we’re looking for

• 2+ years of experience in a deal desk analyst, sales operations analyst, or related sales operations functions.
• Highly collaborative, and “customer first” mentality.
• Prior experience with Salesforce and quote to contract (CPQ) tools and process a definite plus
• An understanding of enterprise sales processes, and the ability to navigate and progress long, complex sales cycles.
• Prior experience with complex, cross-functional pricing & proposal execution across sales, legal, and finance.
• Ability to analyze and recommend licensing structures and contract terms.
• Clear and thoughtful communicator with exceptional critical thinking skills, and unafraid to voice a point of view.
• Self-motivated and innovative, with the ability to lead internal stakeholders by influence if needed.
• Strong interpersonal, verbal and written communication and presentation skills
• Able to thrive within a high growth, dynamic environment
• Previous startup experience strongly preferred

Bonus Points

• College Degree
• Hobbies / Interests
• If you know what Narvar means!

Why Narvar? We're on a mission to simplify the everyday lives of consumers. We believe post-purchase is a critical phase of the customer journey and that's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with Patagonia, GameStop, Neiman Marcus, Sonos, Nike and 1200+ other brands. Through the pandemic we have pivoted and embraced a fully remote workforce where together we've served over 500 million consumers worldwide, processing 8+ billion orders last year alone over 40+ countries and across 50+ languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate our wins. We’ve been recognized by Fast Company numerous times as one of the most innovative companies in the world – for social good to logistics optimization. You can feel good knowing you’re working towards changing the world! Join us on our mission.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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